4 The Long House Surgery 4 长屋诊所
(5) Aerial Wellness Sports Centre (5)空中健康运动中心
Pet Care 宠物护理
Leith Vets 利斯兽医诊所
Little Angels Dog Grooming Salon 小天使狗狗美容沙龙
Restaurants & Coffee 餐厅与咖啡
Roseleaf Bar Cafe 玫瑰叶酒吧咖啡馆
Malones Leith 马龙利斯餐厅
The Old Spence Cafe 老斯宾塞咖啡馆
Tapa 塔帕餐厅
5 Toast 5 吐司
6) The King’s Wark Gastro Pub 6) 国王仓库美食酒吧
7) The Ship on the Shore 7) 岸边的船屋
8) Razzo Pizza 8) 拉佐披萨店
9) Artisan Coffee 9) 工匠咖啡
(10) La Casa 10) 拉卡萨餐厅
Family & Recreation 家庭与休闲
Pilrig Park Children’s Play Area 皮尔瑞格公园儿童游乐区
Leith Academy 利思学院
3 Wonder World Soft Play 3 奇妙世界软体游乐场
4) Leith Victoria Swim Centre 4) 利思维多利亚游泳中心
5) Pilrig Nursery 5) 皮尔瑞格幼儿园
6) Ferry Road Hiking Area 6) 渡轮路徒步区
7) Bangholm Outdoor Experience Centre 7) 班霍尔姆户外体验中心
8) Leith Theatre 8) 利斯剧院
TAXI COMPANIES 出租车公司
Leith Cabs | 01316292129
Capital Cars | 01317777777
Alternatively, if you do require assistance booking a taxi, our 24 / 7 Front of House Team will be happy to help. 此外，如需协助预约出租车，我们 24 小时值班的前台团队将乐意为您效劳。
LOCAL DRY CLEANING & SERVICES 本地干洗与服务
Just Sew Tailor Service | 01315540381 Just Sew 裁缝服务 | 01315540381
New Whites Ltd | 01315546226 新怀特有限公司 | 01315546226
Leith Toy Hospital | 01315544753 利斯玩具医院 | 01315544753
PET WELLBEING 宠物健康中心
Dofos Pet Centre & Dog Grooming | 01315574666 多福斯宠物中心及狗狗美容 | 01315574666
https:/ / www.dofos.co.uk/
Winstons Doggy Day Care | 07399302420 winstonsdoggydaycare.co.uk 温斯顿狗狗日托中心 | 07399302420 winstonsdoggydaycare.co.uk
LOCAL PARKING FOR VISITORS 访客本地停车指南
Due to limited public parking in the vicinity, there are a couple of transportation options and parking options around us: 由于周边公共停车位有限，我们提供以下交通与停车选择：
Pringles Shopping Village Car Park | EH6 5JU | 3 minutes’ walk 品客购物村停车场 | EH6 5JU | 步行 3 分钟
Shore Car Park | EH6 6QU | 13 minutes’ walk 海滨停车场 | EH6 6QU | 步行 13 分钟
Park Circle Park and Ride | EH3 5NS | 26 minutes’ walk 公园环线停车换乘站 | EH3 5NS | 步行 26 分钟
REFUSE AND BIN STORES 垃圾与储物间
We have prepared separate waste bins for residents. There are 3 types: residual general waste, glass and mixed recycling. Residents can dispose of waste in each block’s primary bin store conveniently located on the ground floor, making it easily accessible by all residents within the development. The refuse will be collected by the local council department. The PLATFORM_in Edinburgh site team will manage the bin stores to ensure empty containers are available to residents at all times. 我们为住户准备了分类垃圾桶，共三种：一般生活垃圾、玻璃制品及混合可回收物。住户可前往每栋楼底层便利设置的主垃圾房处理废弃物，确保社区内所有居民都能轻松使用。垃圾将由当地市政部门清运。爱丁堡 PLATFORM_现场团队将管理垃圾房，确保随时为住户提供空置容器。
We kindly ask all tenants to ensure these areas are treated respectfully and maintained to a clean standard. Also please reframe from leaving waste on the floor or on top of containers. IF you have any issues, please email the team and we would be happy to help. 我们恳请所有住户以尊重的态度对待这些区域，并保持清洁标准。同时请避免将垃圾留在地面或容器顶部。如有任何问题，请发送邮件联系管理团队，我们将乐意为您提供帮助。
Health and Safety requirements: 健康与安全要求：
Please ensure that household waste is suitably and correctly bagged for collection in the interest of hygiene 为确保卫生安全，请务必将生活垃圾妥善装入垃圾袋以待收运
Please use the bins accordingly and do not leave rubbish on the floor as this can encourage rodents 请将垃圾投入对应垃圾桶，勿将废弃物留在地面，以免招引鼠类
Please flat pack all cardboard boxes for recycling 请将所有纸箱压平以便回收
Please rinse any glass, plastic or metal food packaging prior to disposal in the recycling bins e.g. wine bottles, plastic milk cartons, food tins 请将玻璃、塑料或金属食品包装（如酒瓶、塑料牛奶盒、食品罐）冲洗干净后再投入回收箱
Please do not place any broken glass in bins 请勿将任何碎玻璃丢弃在垃圾桶内
If you have bulky waste items, these will need to be collected separately to your recycling and general waste 大件废弃物需与可回收垃圾及普通垃圾分开处理
Considering donating your unwanted items? 考虑捐赠您不需要的物品吗？
The Front of House Team will be happy to help you find options. Bulky waste services can be collected through the Edinburgh City Council. This service is £5£ 5 for each item uplifted (but you don’t need to pay if you or a member of the household receive Council Tax reduction, but not inclusive of single person occupancy). Up to 5 items will be collected per uplift. 前台团队乐意为您提供相关清洁方案选择。大件垃圾清运服务可通过爱丁堡市议会预约，每件收取 £5£ 5 费用（若您或家庭成员享有市政税减免则无需付费，但单人住户不在此列），每次最多可清运 5 件物品。
There are two bin stores located in Block A on the ground floor, one is to the East of the block and the other is to the West. A 栋一楼设有两处垃圾存放点，分别位于大楼东西两侧。
You can find the East Wing bin store by turning left at the stairs just off the Yoga Studio, where it is located on the left 瑜伽工作室旁楼梯左转即可到达东翼垃圾房，其位置在左手边
You can find the West Wing bin store of Block A, by turning right at the stairs A 栋西翼的垃圾存放处位于楼梯右转处
Both bin stores are marked on the site plan below: 两处垃圾存放点已在下方的平面图中标注：
BLOCK B B 栋
There is one singular bin store located in Block B on the ground floor. 垃圾集中存放点位于 B 栋一楼。
You can find Block B’s bin store by taking the long corridor off reception, past the Parcel Room and it is located to your right B 栋垃圾房位于接待处旁的长走廊尽头，经过包裹寄存室后右侧即是
The bin store is marked on the site plan below: 垃圾桶存放处位置如下方平面图所示：
BLOCK C C 栋
There is one singular bin store located in Block C on the ground floor. 垃圾集中存放处位于 C 栋底层，仅此一处。
You can find Block C’s bin store by taking the long corridor that connects the two wings of apartments, in between both sets of stairwells, and to the right of Block C’s lifts 您可以沿着连接两翼公寓的长走廊找到 C 栋的垃圾房，它位于两组楼梯间之间，C 栋电梯的右侧
The bin store is marked on the site plan below: 垃圾存放处位置已在下述平面图中标注：
RESIDENT FIRE PROCEDURE 住户消防疏散程序
Each building will be treated separately for evacuation purposes as the systems are standalone. 由于各系统独立运行，每栋建筑将作为单独单元进行疏散管理。
Residential Apartments 住宅公寓
As is the convention within the UK, all PLATFORM_in Edinburgh apartments are provided with an LD1 automatic fire detection and alarm systems (in the form of mains wires, sprinkler and smoke detection systems). This means that there is a “stay put policy” in place in the event of a fire breaking out. 按照英国惯例，爱丁堡 PLATFORM_所有公寓均配备 LD1 级自动火灾探测报警系统（包括主电源线路、喷淋装置和烟雾探测系统）。这意味着火灾发生时将执行"就地避难政策"。
As a resident, if a fire breaks out in your home: 作为住户，若您家中发生火灾：
Please evacuate the area, call 999 to report the fire to the fire service. 请立即撤离现场，并拨打 999 向消防部门报警。
Push the “fire alarm call point” upon leaving your apartment. DO NOT exit the corridor without completing this step. 离开公寓时请按下"火灾报警按钮"。未完成此步骤前请勿离开走廊。
Press the call point before exiting the corridor. 离开走廊前请按下呼叫点。
3. Head down to the Concierge desk and report the matter to a member of the PLATFORM_in Edinburgh Team. 3. 前往礼宾台，向爱丁堡 PLATFORM 团队的工作人员报告此事。
4. The apartment internal and front doors are fire proofed and will provide at least 30 minutes of protection when closed, giving the Fire Service time to attend, deal with the situation and advise if any further action needed. 4. 公寓内部门和正门均具有防火功能，关闭时可提供至少 30 分钟的防护，为消防部门争取到场处置火情的时间，并会根据需要告知后续行动建议。
Other apartments will only be evacuated by the Fire Service and/or building management, as necessary. It is important to understand that activation of fire detection elsewhere within the development will not raise alarm within a resident’s home. 其他公寓仅在必要时由消防部门和/或大楼管理处组织疏散。需注意的是，开发项目内其他区域的火灾探测器触发时，不会引发住户家中的警报。
Assembly Point 集合点
All staff and affected residents are required to meet at the assembly point in the event of a fire, these are located at each Block’s intersection on Bonnington Lane. 如遇火情，全体工作人员及相关住户须前往集合点汇合，各楼栋集合点均位于邦宁顿巷的街区交汇处。
Assembly Point 1: Outside Edinburgh Storage 集合点 1：爱丁堡仓储外
Assembly Point 2: On Tinto Place 集合点 2：廷托广场
Assembly Point 3: On Anderson Place 集合点 3：安德森广场
Locations outlined on the picture below: 下图标注的位置：
The Building Services Manager, appointed Fire Marshall or member of competent staff on duty should make sure that all staff are accounted for and have evacuated the building safely. 大楼服务经理、指定的消防管理员或值班专业人员应确保所有工作人员已安全撤离并完成人数清点。
TRAVEL 出行
Greener Car Travel 绿色汽车出行
A car is an extremely useful tool. Unfortunately, we often use it habitually even when it is not the most convenient, cost effective or environmentally favourable option. Having said that, we recognise that sometimes there is no choice but to use the car. In these situations, there is still a way that you can reduce the costs of driving and the environmental impact of your journey. As we look to promote more sustainable methods of travel, car parking is not available at PLATFORM_inEdinburgh, however, there is public parking in the area. 汽车虽是极实用的工具，但人们常因习惯性使用而忽略了更便捷、经济或环保的出行选择。当然，我们理解某些情况下驾车确有必要。此时您仍可通过特定方式降低行车成本及环境负担。为倡导可持续出行方式，PLATFORM_inEdinburgh 不提供停车位，但周边设有公共停车场。
Using Electric Vehicles & Car Parking 电动汽车使用与停车指南
EV charging is available on Bonnington Lane, this area is public and chargeable however. 邦宁顿巷提供电动汽车充电服务，但该区域属于公共收费区域。
The bays are available for use between the hours of 18:00pm and 08:00am and will be on a first come first served basis. 停车位使用时间为 18:00 至次日 08:00，采取先到先得原则。
RESIDENT SERVICES 住户服务
A variety of additional services, events and discounts are available exclusively to PLATFORM_in Edinburgh residents and can be arranged with the Resident Services Team, Concierge or via the Resident app. 爱丁堡 PLATFORM_住户可独家享受各类附加服务、活动与折扣优惠，详情可通过住户服务团队、礼宾部或住户应用程序进行安排。
Offers will be regularly updated on the Resident Portal and are subject to change, so please check in advance of any booking to see if the offer is currently valid. 优惠活动将在住户门户网站持续更新且可能随时调整，请务必在预订前确认当前优惠是否有效。
Parcel Store 包裹寄存服务
PLATFORM_in Edinburgh will receive your post and parcels in two ways, depending on the size of the parcel: 爱丁堡 PLATFORM_将通过两种方式接收您的邮件和包裹，具体取决于包裹尺寸：
For small items, which fit within a letterbox, the item will be deposited into the post-box located in each block 对于能塞入信箱的小件物品，将会投递至每栋楼配备的邮政信箱内
For medium to large items (up to 15 kg ), couriers will be able to deposit parcels within the parcel room provided. This Digital Parcel Room will be managed through Parcel Safe Place which is located in Block B (The Meander). 对于中小型物品（不超过 15 公斤），快递员可将包裹存放在提供的包裹室内。这个数字包裹室将通过位于 B 栋（曲径楼）的包裹安全存放点进行管理。
If parcels are over 15 kg or won’t fit/take up too much space in our designated parcel room, you will be contacted by Reception Desk. For those kind of deliveries, we ask for you to be present and ready to collect them immediately from the delivery driver. If this is not followed, we may refuse your delivery as they cannot be stored in the Parcel Room 若包裹超过 15 公斤或无法放入/占用我们指定包裹存放室过多空间，前台将与您联系。此类配送要求收件人必须亲自在场并立即从配送员处签收。若未遵守此规定，我们可能拒收您的包裹，因其无法存放在包裹室。
Fresh food deliveries must be collected from Reception immediately upon their arrival as they cannot be stored in the Parcel Room. Reception will contact you on your intercom upon delivery 生鲜食品送达后必须立即前往前台领取，因包裹存放室无法保存此类物品。送达时前台会通过室内对讲系统通知您
At this time we are unable to receive any large items of furniture which do not fit inside the parcel room. Please arrange this delivery directly with your courier so that you are present at the date and time of the delivery. 目前我们无法接收任何无法放入包裹室的大型家具。请直接与您的快递公司安排送货时间，确保您在送货日期和时间在场。
As part of your move in process, you will be informed of the parcel procedure and how to access the Digital Parcel Room. 作为入住流程的一部分，您将获知包裹收取流程及如何进入数字包裹室的使用方法。
Security 安全
PLATFORM_in Edinburgh is accessed via fob at the entrance lobby of each block. Lifts are available from the ground floor level and service all floors 爱丁堡 PLATFORM 公寓通过各栋楼门厅的电子门禁进入。电梯从地面层运行，可到达所有楼层。
The amenity spaces at PLATFORM_in r Edinburgh are accessible via fob which will be programmed for each resident at move in. Only individuals noted in the Private Residential Tenancy (PRT), shall be provided with access 爱丁堡 PLATFORM_的公共设施空间需使用门禁卡进入，每位住户入住时将获得编程好的门禁卡。只有私人住宅租赁合同(PRT)中登记的人员才可获得进入权限
Access to entrance doors of the building and apartments will be restricted by fob access, only available to residents. Fobs shall be managed by the Resident Services Team and the Front of House team. Lost fobs will be deactivated and replacements will be charged for 大楼入口门和公寓门将采用电子门禁系统限制出入，仅限住户使用。门禁卡由住户服务团队和前厅团队管理。遗失的门禁卡将被停用，补办需支付费用
Access to certain restricted and back of house parts of the building will not be permitted to residents. These areas are signposted accordingly and will be kept locked to Residents 住户不得进入大楼内某些受限制的后勤区域。这些区域设有相应标识，并将对住户保持上锁状态
CCTV is present throughout the building and public realm which is monitored by our Front of House Team 整栋建筑及公共区域均设有闭路电视监控系统，由我们的前台团队进行实时监控
BUILDING INFORMATION & AMENITIES 建筑信息与设施
PLATFORM_in Edinburgh has variety of complementary amenities for you to use - indoor and outside spaces for socialising, exercising and working with super-fast broadband everywhere. These can be accessed by all residents regardless of the block that you live in and are accessible via fob access. Please see below for further information on each area. 爱丁堡 PLATFORM 社区为您配备多种免费设施——包括室内外社交空间、健身区域及全覆盖超高速网络的办公区。所有住户均可凭门禁卡使用这些设施，不受居住楼栋限制。各区域详情如下：
Block A - Amenities Overview A 栋 - 设施概览
The Gym & Yoga Studio 健身房与瑜伽室
The Yoga Studio is located in Block A (The Ripple) to the left of the entrance, the Gym is to the right and available for resident use only. 瑜伽工作室位于 A 栋（The Ripple）入口左侧，健身房位于右侧，仅限住户使用。
The Family Room 家庭活动室
The Family room is located in Block A (The Ripple) and is available for residents of all ages. It includes a climbing wall, activity tables and play area for your little ones. 家庭活动室位于 A 栋（The Ripple），面向所有年龄段住户开放，内设攀岩墙、活动桌及儿童游乐区。
Block B - Amenities Overview B 栋 - 设施概览
Amenities - Block B (the Meander) 配套设施 - B 栋（曲径楼）
Reception 前台接待处
The reception is located on the ground floor of the Block B (The Meander) Communal Lounge, and is manned by the Front of House Team 24 hours-a-day. 接待处位于 B 栋（The Meander）公共休息室的一层，由前台团队提供 24 小时服务。
Private Dining 私人餐厅
The Private Dining Room is located on the ground floor of the Block B (The Meander) Communal Lounge, and will be available to book on the Resident’s Portal with a £75£ 75 cleaning fee. It is fully equipped to prepare for a dinner party or a movie night for a limited number of guests. 私人餐厅位于 B 栋（The Meander）公共休息室底层，住户可通过门户网站预订，需支付 £75£ 75 清洁费。该空间配备完善，可举办小型晚宴或电影之夜
Co-Working Lounge 联合办公休息区
There are two spaces in Block B’s (The Meander) Communal area for residents to work from home or to conduct meetings. One space is the “quiet zone” for those wanting less noise when attending meetings or working in general, and the remaining lounge is for those who like a more collaborative or social space to work in. B 区（The Meander）公共区域设有两处居家办公或会议空间。其中一处为"静音区"，适合需要安静环境进行会议或办公的住户；另一处休息区则适合偏好协作交流式办公氛围的居民。
Outdoor Spaces 户外空间
The outdoor areas are for residents and are accessible to everyone. The outdoor spaces include: 户外区域对所有住户开放，包括以下空间：
The Roof Terrace on the 5^("th ")5^{\text {th }} floor in Block A (The Ripple) A 栋（涟漪楼） 5^("th ")5^{\text {th }} 层的屋顶露台
The Roof Terrace on the 4^("th ")4^{\text {th }} floor in Block C (The Cascade) C 栋（叠浪楼） 4^("th ")4^{\text {th }} 层的屋顶露台
The Courtyard space between the Meander and Cascade blocks offers ample greenery and places to socialise. The onsite building management team takes care of the maintenance in this area. The PLATFORM_inEdinburgh team kindly ask you to respect your neighbours when socialising in these spaces and keep noise to a minimum. Meander 与 Cascade 楼栋之间的庭院空间绿意盎然，是理想的社交场所。现场物业管理团队负责该区域的维护工作。PLATFORM_inEdinburgh 团队温馨提示，在此区域社交时请尊重邻里，将噪音控制在最低限度。
Guest Rooms 客房
Guests rooms can be booked via Concierge or the Resident’s Portal. Prices are dictated dependant on availability and peak times. A minimum stay of 3 nights is required, with maximum length of stay at a week, at £125£ 125 a night. 客房可通过礼宾服务或住户门户网站预订。价格视房源情况和旺季时段而定，最低需连续入住 3 晚，最长可住一周，每晚房价为 £125£ 125 。
Resident’s guests will be able to use the communal areas when staying in the guest rooms, as well as a turnover and cleaning service of linens will be included in the booking price. 入住客房的访客将可以使用公共区域，且预订价格中已包含床品更换和清洁服务
Storage 储物服务
There will be storage facilities on site at £40£ 40 pcm, please speak to reception to enquire further. 现场将提供每月 £40£ 40 英镑的储物设施，详情请咨询前台。
Smoking and use of BBQs 禁止吸烟及使用烧烤架
For the comfort of all of our residents, smoking is not permitted in any part of the building including your apartment and on the balconies as laid out in the Tenancy Agreement. The use of BBQs inside your apartment and on the balconies is strictly prohibited due to the risk of fire and potential smoke damage to your apartment. 为确保所有住户舒适，根据租赁协议规定，建筑内任何区域（包括您的公寓及阳台）均禁止吸烟。由于存在火灾风险及可能对公寓造成烟熏损害，严格禁止在公寓内及阳台使用烧烤设备。
Broadband and Wi-Fi 宽带与无线网络
Your Internet service is provided to your apartment by Glide. Your apartment has a full fibre broadband connection and a useful user guide will be included in your welcome pack with tips and instructions on how to join the Glide network. All residents also have the option to upgrade their internet, the base internet speed on site is 250 mbps . 您的互联网服务由 Glide 提供。公寓配备全光纤宽带连接，欢迎礼包中包含实用用户指南，提供连接 Glide 网络的提示与操作说明。所有住户均可选择升级网络，基础网速为 250 兆比特每秒。
Wired Internet 有线网络
There is one ‘master’ fibre connection in your property, which is located in your kitchen’s storage cupboard. This master connection connects to your Glide router to provide your Wi-Fi and apartment connectivity. In addition to the master connection, there are usually a number of additional ‘slave’ RJ45 (network) sockets in other rooms (commonly the lounge and main bedroom). These are fed from the Glide router, if you need any other outlets connected you will need to contact Glide who will help identify options. 您的物业内有一条主光纤连接，位于厨房储物柜中。该主连接接入 Glide 路由器，为您提供 Wi-Fi 和公寓网络连接。除主连接外，其他房间（通常是客厅和主卧室）通常还配有多条从属 RJ45（网络）接口。这些接口由 Glide 路由器供电，如需连接其他接口，请联系 Glide 客服协助确认可行方案。
For Terrestrial Digital Services 地面数字服务
Digital terrestrial ‘free to air’ television and radio services can be received by plugging-in to the “TV” outlet sockets in the living or bedroom area. 数字地面"免费收看"的电视和广播服务可通过接入客厅或卧室区域的"TV"插座接收。
Satellite 卫星电视
If you are interested in setting up an account for Sky Services such as Sky Glass, you can contact Sky who will make an appointment to visit you, arrange a subscription, contract and install the equipment. 如果您有兴趣开通 Sky Glass 等天空服务账户，可以联系天空公司，他们会预约上门为您安排订阅、签订合同并安装设备。
Your full fibre broadband is ideal for streaming services such as Amazon Prime, Apple TV, BritBox, Disney+, Netflix and NowTV. 您的高速光纤宽带非常适合流媒体服务，如亚马逊 Prime、苹果 TV、BritBox、Disney+、Netflix 和 NowTV。
APARTMENT FIXTURES AND FITTINGS 公寓固定装置与配件
For video user guides on the features within new home, you will find a label in your utility cupboard with a QR code that will take you to online tutorials on how your apartment fixtures work and how to ensure adequate upkeep. 关于新居设施的视频使用指南，您可在水电表柜内找到带有二维码的标签，扫码即可观看在线教程，了解公寓固定装置的使用方法及日常维护要点。
This includes: how to set your home temperature, how to use the hot water, how to isolate electricity, how to use the intercom function, etc. 这包括：如何设置家中温度、如何使用热水、如何切断电源、如何使用对讲功能等。
Please use the below QR code to view instruction videos for your apartment fixtures: 请扫描下方二维码查看公寓设施的指导视频：
APPLIANCES 家用电器
Your kitchen is fully equipped with an electric oven and hob, providing you with the necessary tools for your culinary needs. 厨房配备齐全的电子烤箱和电磁炉灶，可满足您的日常烹饪需求。
Note: The hob is a ceramic unit so you can use any pan when cooking. 注意：灶台为陶瓷面板，因此烹饪时可以使用任何类型的锅具。
Your apartment has been equipped with the following appliances: 您的公寓配备有以下电器设备：
Please read through your appliance guides prior to using to ensure manufacturer’s guidelines and any relevant maintenance requirements are followed at all times. These can be found on the Resident’s Portal. 使用电器前请仔细阅读产品指南，确保始终遵循制造商的使用规范和相关维护要求。这些指南可在住户门户网站查阅。
In the event that any of your appliances are not functioning properly, please consider the following troubleshooting steps: 若您的电器设备出现故障，请参考以下排查步骤：
Ensure that the appliance is switched on, including the power socket. 请确保设备电源已开启，包括电源插座。
Check that the plug is securely inserted into the socket. 确保插头已牢固插入插座
Verify whether the fuse in the plug needs to be replaced. 检查插头保险丝是否需要更换。
Check if an MCB (miniature circuit breaker) on the consumer unit has tripped. 检查用户配电箱上的微型断路器(MCB)是否跳闸
Ensure that the oven is not set in automatic mode and has been switched back to manual mode. 确保烤箱未处于自动模式，并已切换回手动模式。
If you encounter any difficulties or require further assistance, please don’t hesitate to reach out to our team. We’re here to help you make the most of your kitchen experience. 若您遇到任何困难或需要帮助，请随时联系我们的团队。我们将竭诚协助您获得最佳厨房使用体验。
FIRE PROTECTION & DETECTION 消防与火灾探测
Fire Detection 火灾探测
Your home has smoke detectors within the main living area and bedrooms and a heat detector located within the kitchen. It is your responsibility to check that the sensors are working. 您家中的主要起居区域和卧室均装有烟雾探测器，厨房内装有热感探测器。您有责任定期检查这些传感器是否正常工作。
Monthly Maintenance 月度维护
Test the alarm with the integral test button and ensure the sounder operates. 使用内置测试按钮检查警报器，确保蜂鸣器正常运作
Looking after your alarm: 维护您的警报器：
A few minutes of your time during the year will ensure that your alarms are working and could help save your life and the lives of your family. 每年花几分钟时间检查警报器是否正常工作，可能挽救您和家人的生命
You should: 您应当做到：
Test your smoke alarm when the clocks are changed and vacuum it gently using the soft brush attachment to remove dust from the sensors. 请在调整时钟时测试烟雾报警器，并使用软毛刷附件轻轻吸尘以清除传感器上的灰尘。
Please familiarise yourself with the fire safety procedures for PLATFORM_inEdinburgh. It is important to ensure that all exit routes, both in the communal corridors and within your home, are kept clear of any obstructions, including rubbish. This helps to maintain a safe environment for everyone. 请熟悉 PLATFORM_inEdinburgh 的消防安全程序。务必确保公共走廊和您家中的所有逃生路线畅通无阻，包括不得堆放垃圾。这有助于为所有人维持安全的环境。
Ventilation 通风
A mechanical ventilation system provides continuous air supply and extraction, removing contaminated, wet air from the kitchen and bathrooms and recycle heat into the fresh air supply into the other living areas of the property. New homes are extremely airtight and require correct ventilation in order to protect them from problems in the future. 机械通风系统持续提供新风并排出污浊空气，将厨房和浴室的潮湿污染空气排出，同时将热量回收至输送到住宅其他生活区域的新鲜空气中。新建住宅具有极高的气密性，需要正确的通风系统以避免未来出现问题。
The mechanical ventilation system is controlled via the lighting circuit in bathrooms and ensuites and remote manual switch in kitchen areas. Each system is installed complete with room supply / extract valves, flat plastic ductwork and flexible connections. The boost facility will automatically start up when the bathroom light is switched on and in turn will automatically shut down when the light is switched off. The same will be the case when switching on the kitchen boost switch. 机械通风系统通过浴室/套间内的照明电路及厨房区域的手动遥控开关控制。每套系统均配有房间送风/排风阀、扁平塑料管道及柔性连接件。当浴室灯光开启时，增压功能将自动启动；灯光关闭时则自动停止。厨房增压开关的启停机制与此相同。
PLEASE NOTE: If you wish to have this on consistently to improve air flow in your apartment, please be aware that this does use energy and you will be billed accordingly in your utilities to cover this. 请注意：若您希望持续开启此设备以改善公寓通风，需知这会消耗能源，相关费用将计入您的公用事业账单。
General Principles to observe: 需遵守的基本原则：
Clean the filters at least once a month. 每月至少清洁一次过滤器
Keep the fan unit clean and tidy. 保持风扇设备清洁整齐
Leave the system constantly switched on, it is designed to operate 24/7365 days a year. 请保持系统常年开启状态，其设计为全年 365 天 24/7 不间断运行。
The system was commissioned and set to operate to the optimum air flow rates for your apartment - DO NOT attempt to manipulate / remove any of the grilles as this will upset the balance of the system and may have an adverse effect on the fabric of your apartment. 系统已调试至适合您公寓的最佳空气流速——请勿尝试操作/拆除任何通风口格栅，否则会破坏系统平衡，并可能对公寓建筑结构产生不利影响。
Have the unit serviced at least once a year by a specialist trained service engineer. This will aid with the units’ warranty. 每年至少请专业维修工程师对设备进行一次维护，这将有助于保持设备保修有效性
CLEANING AND MAINTENANCE 清洁与维护
The following information if offered as guidance to help keep your home looking its best. 以下建议旨在帮助您保持家居的最佳状态
Flooring 地板护理
All rooms require routine cleaning in order to maintain the floors’ condition. The frequency of the maintenance will depend on the amount of traffic the floor experiences. 所有房间都需要定期清洁以保持地板状态。维护频率取决于地板的人流量大小。
The entrance hall, storage areas, living rooms and kitchen areas have been provided with quality flooring that requires limited maintenance. To maintain the appearance of the flooring vacuum regularly to remove any loose dirt and dust and clean the floor with a well wrung mop with a little neutral detergent and allow the floor to dry. Remove any excess water immediately. 门厅、储物区、客厅及厨房区域均铺设了高品质地板，日常维护简便。为保持地板美观，请定期用吸尘器清理松散污垢和灰尘，并用拧干的中性清洁剂拖把擦拭地面，待其自然风干。发现积水请立即擦净。
Carpets 地毯养护
It is easier to remove surface dirt from a carpet than embedded dirt. Light vacuuming, on a daily basis is recommended to remove the surface dirt before it becomes embedded. All carpeted areas should be given a thorough vacuum clean at least once a week. There are several methods available for the seasonal cleaning of carpets including spray extraction (also called steam cleaning), rotary brush shampooing, dry foam cleaning and dry powder systems. 清除地毯表面的污渍比清除嵌入的污渍更容易。建议每天进行轻度吸尘，在污渍渗入前及时清理表面灰尘。所有铺设地毯的区域每周至少应彻底吸尘一次。季节性深度清洁地毯可采用多种方法，包括喷雾萃取法（也称蒸汽清洁）、旋转刷洗发清洁、干泡沫清洁以及干粉清洁系统。
Lighting 照明系统
Your home has been provided with a chrome 4 pendant light fitting in the kitchen that require GU10 5W LED lamps and the bedroom and lounge have a pendant that require A60 9W LED lamps. 您的住宅厨房配备了 4 个铬合金吊灯配件，需使用 GU10 型 5W LED 灯泡；卧室和客厅的吊灯则需使用 A60 型 9W LED 灯泡。
To change the light bulb, you must turn the power off to the lamp via the light switch before you remove the light bulb to replace it. 更换灯泡时，必须先通过电灯开关切断电源，再取下旧灯泡进行更换。
Windows 窗户
You are responsible for cleaning the following: 您需负责以下区域的清洁工作：
All internal glazed surfaces 所有内部玻璃表面
Doors and windows 门窗
All windows are restricted for your safety. Regular cleaning and maintenance of your window and door elements is of great importance to ensure their correct functioning. The aluminium construction needs regular maintenance, using non-aggressive cleansing agents, like tepid water with a pH-neutral (6-8), non-acetone detergent, and not containing ammonia. 出于安全考虑，所有窗户均设有限制。定期清洁和维护门窗部件对确保其正常运作至关重要。铝制结构需定期保养，应使用温和清洁剂（如 pH 值中性 6-8 的温水配合不含丙酮的洗涤剂），且不得含氨成分。
Consideration should also be given to the following maintenance operations: 同时应注意以下维护事项：
Clean the mechanism and remove any traces of dirt. Use a soft cloth and mild, pH-neutral cleaning materials in diluted form 清洁机械装置并清除所有污垢痕迹。使用软布和稀释后的温和 pH 中性清洁材料
Check all the components that are important for safety (hinges, extension arms). In particular, the hinges should be checked for damage upon impact 检查所有关乎安全性的组件（铰链、伸缩臂）。特别要注意检查铰链是否因撞击而受损
Lubricate the moving parts and closure points using a neutral lubricant. Please note that making adjustments to the mechanism and replacing worn-out components must be carried out by qualified service personnel 使用中性润滑剂对活动部件和闭合点进行润滑。请注意，机械装置的调整和磨损部件的更换必须由专业维修人员操作
The PLATFORM_in Edinburgh Team will organise the external window cleaning of all apartment and communal area windows regularly and will inform residents a few days in advance. 爱丁堡 PLATFORM 团队将定期安排所有公寓及公共区域窗户的外部清洁，并提前数日通知住户。
Kitchen cabinet doors & drawer fronts 橱柜门板与抽屉面板
Door and drawer fronts should be wiped clean with a cloth dampened with water containing a mild detergent. Avoid over wetting. Do not use any abrasive cleaning agents, acids, bleaches, petrol or solvents. Similarly, do not use scouring pads, wire wool or any similar cleaning aids. 请用含温和清洁剂的湿布擦拭门板和抽屉表面，避免过度浸湿。切勿使用研磨性清洁剂、酸性物质、漂白剂、汽油或溶剂。同样禁止使用百洁布、钢丝球等类似清洁工具。
Worktops 台面
Most everyday stains may be removed from worktops by wiping with a cloth slightly dampened with water and a mild detergent. Certain chemicals and strong dyes can cause damage and discolouration. Spillage of such things as beetroot juice, concentrated juice, dye, shoe polish, chemicals etc. should be mopped or wiped off and thorough cleaning commenced immediately. 日常污渍可用微湿抹布蘸取温和清洁剂擦拭台面去除。某些化学制剂和强效染料会造成损伤或褪色。如遇甜菜根汁、浓缩果汁、染料、鞋油、化学品等泼洒，应立即擦拭并彻底清洁
Worktops may be permanently marked by excessive heat. Hot pans and other such items should therefore not be places directly on the surface of the worktops. 工作台面可能因过度受热造成永久性损伤，请勿将高温锅具等物品直接放置于台面。
Irreparable damage can be caused to a worktop if a sealed joint is subjected to excessive heat or moisture. Do not place electric kettles, toasters or other steam / heat generating appliances over the joints in your worktop. Always wipe away spillages immediately, especially over worktop joints. Do not allow water to stand on the worktop or accumulate under the front edge of the worktop. 如果密封接缝处接触过高热或湿气，可能导致台面无法修复的损坏。请勿将电水壶、烤面包机或其他产生蒸汽/热量的电器放置在台面接缝处。务必立即擦拭溢出物，尤其是台面接缝处。不要让水滞留在台面上或积聚在台面前沿下方。
Stainless Steel Sink 不锈钢水槽
Your stainless steel sink should be washed with warm soapy water, wiped dry and then buffed with a soft cloth to restore the polished surface. 不锈钢水槽需用温肥皂水清洗，擦干后用软布抛光以恢复表面光泽。
Undiluted disinfectant and bleaches spilled on your sink will leave a permanent stain if not removed immediately. Wash off immediately and clean with plenty of water containing a mild detergent. Do not use any harsh abrasives or scouring powders. Avoid the use of harsh or wire wool cleaning products. These may cause scratches to the surface or permanent discolouration. 未经稀释的消毒剂和漂白剂若溅到水槽上未及时清除，会造成永久性污渍。请立即用大量含温和洗涤剂的水冲洗干净。切勿使用强力研磨剂或去污粉。避免使用硬质或钢丝球清洁产品，这些可能导致表面划伤或永久性褪色。
General tips for a long lasting kitchen: 延长厨房使用寿命的通用建议：
Always attempt to avoid positioning appliances generating high levels of heat or steam under wall units or over worktop joints 请尽量避免将产生高热或蒸汽的电器安置在壁柜下方或台面接缝处上方
Avoid opening dishwashers before the cycle has finished and the appliance has cooled. The build-up of steam that may occur if this practice is not adhered to may damage worktops and surrounding units 洗碗机运行结束且完全冷却前请勿开门。若不遵守此操作，积聚的蒸汽可能损坏台面及周边柜体
Avoid having oven doors open unnecessarily. The heat generated may damage surrounding unit frontages and work surfaces 避免不必要地打开烤箱门。产生的热量可能会损坏周围单元的前面和台面
Always use the extractor when operating the oven or hob. This dissipates the high level of heat generated. Failure to adhere to this may damage the units and worktops 使用烤箱或炉灶时务必开启抽油烟机。这能有效散发产生的高温。若不遵守此操作，可能导致设备与台面受损
Extractor fan filters should be changed regularly in accordance with the manufacturer’s instructions to maintain effective performance 为确保最佳使用效果，请按制造商说明定期更换抽油烟机滤网
Bathroom 浴室
Regular cleaning of all bathroom products will prevent a build-up of soluble salts. However, limescale deposits will sometimes require removal. If a proprietary limescale remover is chosen, always read and follow the instructions on the bottle. Lime deposit may also be removed using a mild solution of lemon juice (citric acid). 定期清洁所有卫浴产品可防止可溶性盐的堆积。但有时仍需清除水垢沉积。若选用专用除垢剂，请务必阅读并遵循瓶身上的使用说明。也可用稀释的柠檬汁（柠檬酸）溶液去除水垢沉积。
Sometimes, particularly in new properties, small spots of ‘rust’ may appear to grow in the bowl of the bath. These spots will have formed from deposits of iron from the new water-supply pipework. The spots can be removed using a mild cleaner and should not re-appear unless the water supply remains contaminated. 有时，特别是在新房产中，浴缸底部可能会出现细小的"锈斑"。这些斑点是由新供水管道中的铁沉积物形成的。使用温和的清洁剂即可去除这些斑点，除非供水持续受到污染，否则不应再次出现。
Never flush the following items down a toilet: disposable nappies, feminine hygiene products, medical dressings, baby wipes, face wipes, stockings, cooking oil, needles and used condoms. This can cause a serious blockage. 切勿将以下物品冲入马桶：一次性尿布、女性卫生产品、医用敷料、婴儿湿巾、洁面巾、丝袜、食用油、针头和已使用避孕套。这些物品会导致严重堵塞。
Walls 墙面
The internal walls are dry lined (plasterboard) finish on metal stud work and care needs to be taken when fixing to them. Pictures, if not too large, and other small items may be hung off command strips. For heavy items that require to be hung using nails, wall plugs etc. please fill out an Alterations to Dwelling Form. You can obtain this from your Building Services Manager or the Resident Services Team. 内墙采用金属龙骨石膏板干式构造，固定物品时需格外注意。若非过重物品，可使用无痕挂钩悬挂画作等小物件。如需使用钉子、膨胀螺栓等悬挂重物，请填写《住宅改造申请表》。您可向楼宇服务经理或住户服务团队索取该表格。
Ceilings 天花板
It is possible to fix items to the ceiling, but you should take care not to suspend heavy objects from it. Ceilings are constructed using plasterboard fixed to the underside of metal framing sections. 可以将物品固定在天花板上，但需注意不要悬挂重物。天花板采用石膏板固定在金属框架下方构成。
Condensation 冷凝水问题
Warm air holds more moisture than cold air. When warm air meets with a cold surface this cools the air down and it can no longer hold all the moisture. The moisture is then deposited as tiny drops on the surface. Moisture in your apartment is generated in several ways - it can come from cooking, bathing, washing and drying clothes and from people. 暖空气比冷空气含有更多水分。当暖空气遇到低温表面时，空气会冷却并无法继续维持原有湿度，此时水分会以微小水滴的形式凝结在物体表面。您公寓内的湿气来源多样——烹饪、沐浴、洗衣晾晒以及人体活动都会产生湿气。
Controlling condensation is a balance between heating and ventilation, together with taking simple steps to produce less moisture. Heating is important to warm the room surfaces, and because warm air will hold the moisture, the moisture in the air can then be removed by ventilation. If your apartment is unoccupied during the day, it is best to keep the heating on low. If the heating is switched off during the day, condensation may occur as the apartment cools down and will be made worse when you return and generate moisture. You must ensure that your mechanical ventilation unit is not switched off. 控制冷凝需要在供暖和通风之间取得平衡，同时采取简单措施减少湿气产生。供暖对温暖房间表面很重要，因为暖空气能容纳湿气，然后可以通过通风去除空气中的湿气。如果白天公寓无人，最好保持低温供暖。如果白天关闭供暖，随着公寓冷却可能会产生冷凝，当您返回并产生湿气时会加剧这种情况。您必须确保机械通风设备没有关闭。
Precautions against moisture damage 防潮措施
Avoid excessive or prolonged wetting 请避免长时间或过度浸湿
Wipe dry all spillages immediately 所有液体溅出后请立即擦干
Clean floors with a minimal amount of water to ensure that the plinths of the units are left dry 清洁地板时请控制用水量，确保橱柜踢脚线保持干燥。
Always use the ventilation available 请始终保持通风系统开启
New-Build Movement 新建筑运动
A lot of water goes into the build of a new home and it has also been open to the weather elements during the build process. When these factors are combined with your own lifestyle, for example showering and cooking, this can result in some minor shrinkage appearing during the first 12-18 months of occupation of a new building, 建造新居会使用大量水资源，且在施工过程中房屋长期暴露于自然环境中。当这些因素与您的生活方式（如淋浴、烹饪等）相结合时，可能导致新建筑在入住后的前 12-18 个月内出现轻微收缩现象
Small circular marks where screws slightly break the painted surface around timber stud partitions may also sometimes occur and this is completely normal. 木龙骨隔墙周围可能出现螺丝轻微顶破漆面的小圆形痕迹，这属于完全正常现象。
In order to help reduce shrinkage and keep it to the absolute minimum, we recommend that you do the following: 为帮助最大限度减少收缩现象，我们建议您采取以下措施：
Do not overheat the apartment or subject it to big swings in temperature especially during the winter months try to keep the heating constant and avoid fluctuations in temperature throughout the property 请勿过度加热公寓或使温度大幅波动，尤其在冬季月份应尽量保持供暖稳定，避免整个物业范围内出现温度起伏
Ensure that the ventilation system is working all the time 确保通风系统持续运行
Open purge windows when possible 尽可能开启换气窗
Keep window dressings open to avoid trapped air and condensation occurring 保持窗帘敞开，避免空气滞留和冷凝现象发生
Wipe any condensation off windows to avoid mould forming 请擦除窗户上的冷凝水以避免霉菌滋生
Wipe condensation off toilet cisterns 擦除马桶水箱上的冷凝水
If possible, keep cupboard doors slightly open to circulate and avoid the possibility of mould occurring in corners. Try not to over-pack any wardrobes with clothes and shoes especially tight in the corners and avoid putting plastic bags or dry cleaning bags in cupboards 尽量保持橱柜门微开以促进空气流通，避免角落发霉。衣柜内衣物和鞋子不要塞得过满，尤其注意角落不要过紧，避免在柜内放置塑料袋或干洗袋
Keep en-suite doors closed when showering 淋浴时保持套间浴室门关闭
Use fan boosters where fitted 若安装有风扇加速器，请使用该装置
Avoid putting damp or wet clothes over radiators 请勿将潮湿衣物直接覆盖在暖气片上
Keep your room doors open to create a flow of air throughout the home 保持房门敞开，确保空气在屋内流通
Keep furniture away from walls slightly to allow a flow of air round it 将家具稍微远离墙壁摆放，以便空气流通
Keep pictures slightly away from the walls to avoid any moisture getting into them 请将画作稍远离墙面悬挂，以防湿气渗入
The paint finish is designed to help your new home breathe and dry out gradually so we would recommend you avoid decorating with vinyl paints and wallpapers, which can trap moisture in the walls and mean that the home can take longer to dry out. It may also result in paint bubbling and wallpaper peeling 墙面涂料的设计初衷是帮助您的新居保持透气并逐步干燥，因此我们建议避免使用乙烯基涂料和墙纸进行装饰。这类材料可能导致墙体湿气积聚，延长房屋干燥时间，并可能引发涂料起泡或墙纸剥落问题。
Defects 缺陷问题
As your home is new, there will be a ‘settling in’ period during which time you may experience minor faults that require attention. A defect is anything that may go wrong with the fabric of the apartment i.e. doors not locking correctly, windows binding, water leaks, electrical faults, plumbing, faulty WC system. 由于您的住宅是新交付的，会有一段"磨合期"，期间可能出现需要处理的小故障。所谓缺陷是指公寓建筑结构可能出现的问题，例如门锁无法正常闭合、窗户卡滞、漏水、电路故障、管道问题或马桶系统故障等。
The builder who constructed your home is responsible for any construction defects that may occur during the first year after the work was completed. If you do experience any defects, please report them to the PLATFORM_in Edinburgh Team who will get in touch with the developer and they will attend to the defect. 房屋建造商负责处理工程完工后第一年内出现的任何施工缺陷。如您发现任何缺陷问题，请向爱丁堡 PLATFORM 团队报告，我们将联系开发商进行处理。
Your home will be drying out during the first year and shrinkage cracks will undoubtedly appear. This is perfectly normal and should not cause any concern as it will not be structural. These will also not be counted against you on your checkout inventory, unless they are intentionally caused cracks upon resident damage. 您的住宅在第一年会处于干燥期，不可避免地会出现收缩裂缝。这完全正常且无需担心，因为不会影响建筑结构。这些裂缝也不会在退房物品清单上被记入您的责任，除非是住户故意损坏造成的裂缝。
Contents & Personal Effects Insurance 财物与个人物品保险
Insurance to cover personal effects for example clothing, computers and television equipment are not covered by the landlord’s Insurance. Consequently, we strongly recommend that you obtain your own Contents Insurance cover. 房东购买的保险不涵盖衣物、电脑及电视设备等个人物品。我们强烈建议您自行购买财产保险。
Absence from apartment 公寓空置期间
If your apartment is to be left uninhabited for an extended period (over a month for example), you are advised to notify your insurers in accordance with the terms of their insurance policy. You also need to notify the PLATFORM_ in Edinburgh team. 如果您的公寓将长期无人居住（例如超过一个月），建议您根据保险条款通知保险公司。同时您也需要通知爱丁堡 PLATFORM_团队。
Vehicles and bicycles 车辆与自行车
Please note that the insurance arrangements for vehicles and bicycles kept within the car parking and bicycle storage areas are also your responsibility. 请注意，停放在停车场和自行车存放区的车辆及自行车的保险安排也由您自行负责。
Tenancy Certificates 租赁证明
Soft copies can be found on the Resident portal. Here you can also find your EPC certificate and the EICR certificate in addition to these having been emailed to you at the start of the tenancy. If you require another copy, please request from the PLATFORM_ in Edinburgh team. 电子版文件可在住户门户中找到。除租约开始时已通过邮件发送给您的能效证书(EPC)和电气安装状况报告(EICR)外，您也可在此处查阅这些文件。如需额外副本，请向爱丁堡 PLATFORM_团队提出申请。
DISCLAIMER 免责声明
This “Resident’ Handbook” is for information only setting out current intentions and does not create any binding contractual obligations. All measurements are indicative and cannot be guaranteed. 本《住户手册》仅供信息参考，列明当前规划意向，不构成任何具有约束力的合同义务。所有尺寸数据均为示意性，无法保证完全准确。
The provisions in this document do not supersede the provisions of the Tenancy Agreement, and in the event of a conflict, the provisions in the Tenancy Agreement will prevail. 本文件条款不取代租赁协议条款，若存在冲突，以租赁协议条款为准。
导出提示
谨慎下载超过 50 页以上 PDF，容易内存溢出。
PDF Pro 下载需借用浏览器的打印功能，出现打印界面后，在【打印机】处选择【另存为 PDF】，最后点击【保存】即可。
