视频设备调试：
Video equipment debugging:

先找一台可以视频（有摄像头可语音的笔记本或者台式）的电脑（手机苹果手机最佳），确保网络稳定。防止中途断网掉线，事先测试好电脑的前置摄像头、麦克风、扬声器能正常工作。
Find a computer that can video (laptop or desktop with a camera and voice) (mobile phones are the best) to ensure a stable network. To prevent disconnection from the network, test the computer's front camera, microphone, and speakers in advance to work normally.

调试步骤：
Debugging steps:

建议用本地网络登录账号，用VPS或者紫鸟的IP登陆可能无法启用摄像头，建议找一台干净的笔记本电脑直接本地网络登录
It is recommended to log in to the account with a local network, and logging in with VPS or Purple Bird's IP may not enable the camera, so it is recommended to find a clean laptop to log in directly to the local network

由于我们的账户是即时视频，因此登录账号，点击链接就可以参加视频。参加视频的具体流程如下：
Since our account is live video, log in to your account and click on the link to join the video. The specific process for participating in the video is as follows:

第一步：点击绩效通知里的链接：
Step 1: Click on the link in the performance notification:

https://sellercentral.amazon.com/mario/ipi/IPISellerVerificationService/global/node/verificationRequired/render

第二步：上传文件
Step 2: Upload your files

上传后进行呼叫，可选择语言，一定要注意选择为中文。
After uploading, you can select the language, and be sure to select Chinese.

时间为周一至周五上午十点半到第二天早上七点（北京时间）。
The time is from 10:30 a.m. to 7 a.m. the next morning (Beijing time) from Monday to Friday.

视频结束后，请将相关资料发给技术：视频结束后，所有资料发给面试官指定的邮箱，可以分多个邮件发送，每次邮件不超过10MB；
After the video, please send the relevant materials to the technical: After the video, all materials will be sent to the email address designated by the interviewer, which can be sent in multiple emails, each email should not exceed 10MB;

图片步骤：
Image steps:

法人基础问题
The issue of legal person foundation

你是否是亚马逊账户的所有人？你叫什么名字？属相是？
Are you the owner of an Amazon account? What is your name? What is the genus?

答： ----此行不填-----
A: ---- do not fill in the ----- this trip

是否是账户所有人：是
Account owner: Yes

名字：xiuli Li
Name: xiuli Li

属相：
Physiology:

今天视频只有你一个人吗？
Are you the only one in today's video?

答：对，只有我一个人。
A: Yes, I'm the only one.

您今天是怎么加入这个视频通话的呢
How did you join this video call today?

答：通过邮件的链接加入的
Answer: I joined through the link in the email

您在参加之前提交了哪些资料
What materials did you submit before participating?

答： 法人身份证，营业执照，产品发票，信用卡账单，收款证明信
Answer: Legal person ID card, business license, product invoice, credit card bill, receipt certificate letter

您今天用的是什么设备参加的这个视频
What device are you using today to participate in this video

答：手机（建议使用手机，苹果的话用safari浏览器/安卓用edge 浏览器）
Answer: Mobile phone (mobile phone is recommended, Safari browser for Apple/Edge browser for Android)

你的身份证号码是多少？出生年月日？身份证居住住址？
What is your ID number? Date of birth? ID card residential address?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

身份证号码：625AW6448
ID number: 625AW6448

出生年月：3-31-1983
Date of birth: 3-31-1983

身份证居住地址：123 E GRACE AVE CHARITON, IA 50049
ID address: 123 E GRACE AVE CHARITON, IA 50049

什么时间收到的视频邮件？邮件的语言是中文还是？
When did I receive the video email? Is the language of the email Chinese or?

答： ----此行不填-----
Answer: ---- do not fill in the ----- this trip

收到邮件的时间：6月12日
Mail received: June 12

邮件的语言：英文
Language of email: English

视频的目的是什么？
What is the purpose of the video?

目的是：我的店铺收到了亚马逊认为我提供的商品不合适的调查邮件，我通过邮件上的链接参加视频来配合亚马逊的调查，希望能继续在亚马逊上销售产品。
The purpose is: My store received a survey email from Amazon that deemed the products I was providing inappropriate, and I participated in the video through the link in the email to cooperate with Amazon's survey, hoping to continue selling products on Amazon.

店铺的状态是什么？是否已经关店？关店时间是？
What is the status of the store? Has the store been closed? What is the closing time?

已关店/未关店：已关店
Closed/Not closed: Closed

关店的时间：6月12日
Closing time: June 12

关店原因:提供的商品不合适调查”政策
Reason for store closure: Unsuitability investigation of the goods provided" policy

你本次参加视频是在哪个位置（物理）？
Where are you participating in the video this time (physical)?

答：家里，根据情况回答
Answer: At home, answer according to the situation

公司注册问题
Company registration issues

公司名称？公司地址在哪里？公司注册时间？注册公司花费了多长时间？
Company name? Where is the company address? When did the company register? How long does it take to register a company?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

公司名称：XENOR TRIANGLE TRADE INC

公司地址：123 E GRACE AVE CHARITON, IA 50049
123 E GRACE AVE CHARITON, IA 50049

实际办公地址： 这段时间搬家了，按照新地址说
Actual office address: Moved during this time, according to the new address

公司注册时间：2024..08.23
Company registration time: 2024..08.23

后台的办公地址：123 E GRACE AVE CHARITON, IA 50049
The office address in the back office is 123 E GRACE AVE CHARITON, IA 50049

注册公司花费的时间：12个工作日
Time taken to register a company: 12 working days

公司是自己注册的吗？注册资本是多少？工商有无变更过？
Is the company registered by itself? What is the registered capital? Has the business changed?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

是否是自己注册的公司：不是
Whether it is a self-registered company: No

注册流程：找代理公司注册的
Registration process: Find an agent company to register

注册资本：20000美金
Registered capital: $20,000

工商有无变更：无
Business has changed: None

变更时间：无
Change time: None

变更内容：无
Changes: None

公司的监事叫什么名字？跟法人是什么关系？公司是否有合伙人？合伙人是什么时间合伙？是否有合伙协议？
What is the name of the supervisor of the company? What is the relationship with a legal person? Does the company have partners? What time does a partner partner partner have? Is there a partnership agreement?

答： ----此行不填-----
A: ---- do not fill in the ----- this trip

监事姓名：我自己
Name of supervisor: myself

与法人的关系：我自己
Relationship with legal persons: myself

是否有合伙人：无
Partner: None

入伙时间：无
Occupancy time: None

公司有无股东？股东占比是多少?
Does the company have shareholders? What is the percentage of shareholders?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

有无股东：无 就我一个人占100%
Whether there are shareholders: None I alone account for 100%

股东占比：100%
Shareholder ratio: 100%

股东有无参与公司分红？最近一次分红时间？分红的金额？
Do shareholders participate in the company's dividends? When was the last dividend? The amount of dividends?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

股东有无参与公司分红：不参与
Whether shareholders participate in the company's dividends: not participating

分红时间：不参与
Dividend time: not participating

分红的金额：无
Amount of dividends: None

公司在今年哪个月的收益最好？销售额多少钱？ 收益好的原因是？
What month does the company have the best earnings this year? How much is the sale? Why is the income good?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

效益最好的具体月份：5月
The specific month with the best benefits: May

销售额：101392.72美金
Sales: $101,392.72

原因：5月份春天是种植植物的旺季，所以大家对这类产品的需求量大高，收益会比较好
Reason: Spring in May is the peak season for planting plants, so the demand for this type of product is high, and the income will be better

公司目前有多少员工？分别负责什么工作？员工工资怎么发放的？
How many employees does the company currently have? What are they responsible for? How are employee salaries paid?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

员工人数：只有我自己一个人
Number of employees: I am the only one

具体的分工：我一个人负责账户的运营工作+产品的采购工作+产品的配送等等
Specific division of labor: I am responsible for the operation of the account + product procurement + product distribution, etc

公司的主营业务是什么？还有其他业务吗？除了亚马逊，有没有做其他平台？今后会考虑做其他平台吗？
What is the company's main business? Are there any other businesses? Besides Amazon, are there any other platforms? Will you consider doing other platforms in the future?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

公司主营业务：在亚马逊上销售园艺产品
The company's main business: selling gardening products on Amazon

是否有其他业务/平台：无
Are there other businesses/platforms: None

今后是否考虑其他平台/业务:无
Whether to consider other platforms/businesses in the future: None

为什么选择做亚马逊平台？
Why choose to do Amazon platform?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

原因：因为亚马逊平台流量大，客户需求多一点，适合小卖家前期创业 （后面的参考熟悉即可）
Reason: Because the Amazon platform has a large traffic and more customer demand, it is suitable for small sellers to start a business in the early stage (the following references can be familiarized).

1亚马逊平台主要是以欧美国家为主，欧美国家消费能力强，市场大；
1. The Amazon platform is mainly based on European and American countries, which have strong consumption power and large markets;

2 用户群体基数大，是全球用户数量最大的零售网站；
2. It has a large user base and is the largest retail website in the world.

3 物流有保障 自建物流仓储服务体系，提供时效快又有保障的物流服务
3 Logistics guaranteed Self-built logistics warehousing service system to provide timely and guaranteed logistics services

4 参加了亚马逊举办的一些招商活动，有朋友推荐做亚马逊，所以当时就选择了做亚马逊。
4 I participated in some investment promotion activities held by Amazon, and a friend recommended me to do Amazon, so I chose to do Amazon at that time.

公司的主要销售什么产品？为什么选择卖这个产品？
What products does the company mainly sell? Why choose to sell this product?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

主要销售的产品（列举2-3个热销产品）：
Main products sold (list 2-3 hot-selling products):

B0DSKFL58L XBB-T0519-FBA-002-GM 粉蓝玉簪种子

B0DQSFYKT9 XBB-T0037-FBA-015 蓝白玉簪种子
B0DQSFYKT9 XBB-T0037-FBA-015 Blue and White Hosta Seeds

B0DQSTP8PP XBB-T0545-FBA-007 蓝色玉簪种子
B0DQSTP8PP XBB-T0545-FBA-007 Blue Hosta Seeds

理由：前期是因为我们刚接触亚马逊不久，想着先卖一些低成本的东西先尝试一下/当时觉得这类产品在美国需求量大，在亚马逊前台搜索这类产品销量还不错
Reason: In the early stage, it was because we had just come into contact with Amazon, and we wanted to sell some low-cost things to try first/At that time, I felt that this type of product was in high demand in the United States, and the sales of such products were not bad when I searched for such products on the Amazon front desk

你平常是怎么管理你的亚马逊账户的？
How do you manage your Amazon account?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

1.每天登陆账号首先看账号表现和绩效
1. Log in to your account every day to first check your account performance and performance

2.回复客人的邮件和问题
2. Respond to guest emails and questions

3.上架新品，处理发货
3. Put new products on the shelves and handle delivery

你最近一次登录账户是什么时间？谁登录的？在什么设备上登录的？
When was the last time you logged into your account? Who logs in? What device are you logged in on?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

最近登录账户的时间：视频当天
Last logged in to your account: The day of the video

登录人：我自己
Logged in: Myself

设备名称：笔记本电脑
Device name: notebook computer

账户注册、运营问题
Account registration, operation issues

亚马逊销售账户的名称是？账户的注册时间是？是谁注册的？在什么网络环境下注册的？为什么要在这个网络环境下注册账户？
What is the name of the Amazon selling account? When is the account registered? Who registered? Under what network environment is it registered? Why register an account in this network environment?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

账户名称：XENOR TRIANGLE TRADE INC

账户注册时间：2024/09/05
Account registration time: 2024/09/05

注册账户人姓名：xiuli li
Name of the registered account holder: xiuli li

什么网络环境注册：注册的时候是用家里的本地网络注册的
What network environment is registered: When registering, you register on your local network

在这个网络注册账户的原因：用家里网络方便，而且网速比较稳定安全
The reason for registering an account on this network: the network is convenient at home, and the network speed is relatively stable and safe

目前运营账户的网络环境是什么？为什么用紫鸟/VPS网络？紫鸟/VPS多少钱一个月？
What is the current network environment for operating accounts? Why use Purple Bird/VPS Network? How much is Purple Bird/VPS per month?

答： ----此行不填-----
Answer: ---- do not fill in the ----- this trip

没有用紫鸟。
No purple birds were used.

注册账户时提交了哪些资料？
What information did I submit when registering an account?

答：身份证，营业执照，收款账号，信用卡，手机号码，邮箱，这些。
Answer: ID card, business license, collection account number, credit card, mobile phone number, email address, these.

账户目前是谁在运营？法人在公司是什么职位？
Who is currently operating the account? What is the position of a legal person in a company?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

运营人姓名：xiuli li，就是我自己
Operator name: xiuli li, that is, myself

法人职位：账户的所有工作（账户的运营工作+产品的采购工作+产品的配送等等）
Legal position: all work of the account (operation of the account + procurement of products + distribution of products, etc.)

目前运营了几个站点? 为什么会选择该站点作为主卖国家？其他站点是否有销售？产品是否是相同的？
How many sites are currently in operation? Why did you choose this site as the main selling country? Are there sales on other sites? Are the products the same?

答： ----此行不填-----
A: ---- do not fill in the ----- this trip

目前运营的站点：美国
Current operating site: United States

选择该站点的理由：我生活在美国，所以更熟悉这边的情况，而且美国客户消费能力强、市场大
Reasons for choosing this site: I live in the United States, so I am more familiar with the situation here, and American customers have strong spending power and a large market

是否有在其他站点销售：无
Sold on other sites: None

产品是否是相同的：无
Whether the product is the same: None

上架的第一个产品是什么？什么时间上架的？简要描述该产品？价格有没有变动过？涨价还是降价？谁变动的？为什么变动？
What was the first product to hit the shelves? When will it be on the shelves? Briefly describe the product? Has the price changed? Price increase or price reduction? Who changed? Why the change?

答： ----此行不填-----
Answer: ---- do not fill in the ----- this trip

产品名称：玉簪 （第一个链接没有删除）
Product name: Hosta (the first link was not deleted).

是（非转基因）玉簪花种子，标题不用全记
It is (non-GMO) hosta seeds, and the title does not need to be fully remembered

上架时间：玉簪 2024年12月 简要描述一下产品（规格、颜色、使用场景）：200颗一包的玉簪种子
Shelf time: Hosta December 2024 Briefly describe the product (specifications, colors, usage scenarios): 200 hosta seeds in a pack

价格是否有变动过:有
Has the price changed: Yes

变动人：运营
Changer: Operation

变动的原因：运营调整，降价后涨价
Reason for the change: Operational adjustment, price increase after price reduction

最近上架的是什么产品？什么时间上架的？简要描述该产品？
What products have been released recently? When will it be on the shelves? Briefly describe the product?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

产品名称：玉簪种子，是一种花卉种子
Product name: Hosta seed, is a flower seed

上架时间：5月
Availability: May

简要描述一下产品（规格、颜色、使用场景）：一包里含有200颗种子，
Briefly describe the product (specifications, colors, usage scenarios): one pack contains 200 seeds

最近三个月的销售额大概是多少？
What is the approximate sales in the last three months?

答：大约17.5万美金
A: About $175,000

目前上架了多少产品（有多少SKU）？有删减过产品吗？删减了什么产品？
How many products are currently available (and how many SKUs) are there? Have you cut any products? What products were deleted?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

SKU数量：91 几条asin:77
Number of SKUs: 91 Several ASINs: 77

是否有删减/增加产品：有删减
Whether there is a cut/add product: There is a cut

玉簪 彩叶芋
Hosta colorful leaf taro

账户出的第一单是在什么时候？是什么产品？简要描述下该产品？ASIN是多少？订单号是多少？
When is the first order placed on the account? What is the product? Briefly describe the product? What is an ASIN? What is the order number?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

出第一单的时间：12/29/2024 产品名称：红色的玉簪
First order time: 12/29/2024 Product name: Red hosta

简要描述一下该产品（规格、颜色、使用场景）：1包产品100颗种子，易生长，庭院中就可以种植，植物长大后是红色的玉簪花
Briefly describe the product (specifications, colors, usage scenarios): 1 pack of products 100 seeds, easy to grow, can be planted in the courtyard, the plant grows up to be a red hosta

收到视频验证邮件前/账户停用前出的最后一单是什么时候？是什么产品？简要描述下该产品？ASIN是多少？订单号是多少？
When is the last order before receiving the video verification email/before account deactivation? What is the product? Briefly describe the product? What is an ASIN? What is the order number?

答： ----此行不填-----
Answer: ---- do not fill in the ----- this trip

出单时间：6月12日
Order time: June 12

产品名称：混合玉簪，SEBIOLA Hosta Seeds - 100 Pink Hosta Plants in Outdoor& Indoor Seed Attract Pollinators Perennial Bonsai Decoration

简要描述一下该产品（规格、颜色、使用场景）：1包产品100颗红白玉簪种子，易生长，庭院中就可以种植
Briefly describe the product (specifications, colors, usage scenarios): 1 pack of 100 red and white hosta seeds, easy to grow, can be planted in the courtyard

（不用专门记asin号）
(No need to write the ASIN number)

ASIN：B0DSKFL58L
ASIN:B0DSKFL58L

订单号：111-8755131-0030628
Order number: 111-8755131-0030628

产品上架流程？
Product listing process?

答： ----此行不填-----
Answer: ---- do not fill in the ----- this trip

示例：我会先准备下产品的相关信息，包括产品名称、品牌、属性等，接下来我会去准备几张高质量的产品图片（包含一张白底主图和几张多角度图 、 场景图）以及产品的关键词，然后在库存中添加新的商品，创建新listing，接着填写产品的详细信息并上传准备的图片，制定价格与配送方式等等
Example: I will first prepare the relevant information of the product, including the product name, brand, attributes, etc., and then I will prepare a few high-quality product images (including a main image on a white background and a few multi-angle maps, scene maps) and the keywords of the product, then add new products to the inventory, create a new listing, and then fill in the details of the product And upload the prepared pictures, set the price and delivery method, etc

（下面的具体流程法人可以先熟悉下，也可以自己总结流程，自己说起来舒服即可）
(The following specific process legal person can be familiar with it first, or you can summarize the process yourself, and you can talk about it comfortably)

准备产品信息
Prepare product information

产品名称/标题(符合亚马逊标题规则)
Product Name/Title (compliant with Amazon Title Rules)

产品描述和要点(bullet points)
Product Description and Bullet Points

产品分类信息(Browse Node)
Product Category Information (Browse Node)

高质量产品图片(主图+辅图，符合亚马逊图片要求)
High-quality product images (main image + secondary image, meet Amazon image requirements)

产品关键词研究
Product Keyword Research

UPC/EAN/GTIN码(品牌备案后可申请豁免)
UPC/EAN/GTIN code (can apply for exemption after brand filing)

二、创建产品Listing
2. Create a product listing

登录卖家中心
Log in to Seller Central

进入"库存" > "添加新商品"
Go to "Inventory" > "Add New Product"

选择创建方式
Select the creation method

匹配现有Listing(如果产品已存在)
Matches existing listings (if the product already exists)

创建新Listing(全新产品)
Create a new listing (new product)

填写产品信息
Fill in the product information

产品标识码(UPC/EAN等)
Product Identification Code (UPC/EAN, etc.)

产品名称
Product Name

品牌名称
Brand name

制造商信息
Manufacturer information

产品分类
Product classification

关键属性(颜色、尺寸等)
Key attributes (color, size, etc.)

完善详情页面
Improve the details page

编写吸引人的产品描述
Write compelling product descriptions

设置5个产品要点
Set 5 product points

上传符合要求的产品图片(6-7张)
Upload images of eligible products (6-7 photos)

添加搜索关键词
Add search keywords

三、设置价格和库存
3. Set prices and inventory

输入产品价格
Enter the product price

设置库存数量
Set the inventory quantity

选择配送方式(FBA或自发货)
Choose a shipping method (FBA or self-fulfilled)

四、FBA产品额外步骤(如选择FBA)
4. Additional steps for FBA products (such as selecting FBA)

转换为FBA配送
Convert to FBA Fulfillment

在库存列表中找到产品
Find the product in the inventory list

选择"转换为亚马逊配送"
Select "Convert to Amazon Fulfillment"

创建发货计划
Create a shipping plan

设置发货数量
Set the number of shipments

选择包装类型(单个产品或套装)
Select the type of packaging (individual product or set)

打印亚马逊条形码(FNSKU)
Printing Amazon Barcodes (FNSKU)

准备发货
Ready to ship

按照亚马逊要求包装产品
Package products as required by Amazon

贴好标签
Label it

选择物流承运商
Choose a logistics carrier

创建运输计划并发送至亚马逊仓库
Create a shipping plan and send it to an Amazon warehouse

账户的注册邮箱是多少？有什么含义吗？是哪家公司的邮箱？
What is the registered email address for the account? Is there any meaning? Which company's email address?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

邮箱号：lixiuli054@outlook.com
邮箱号:lixiuli054@outlook.com

含义：无
Meaning: None

哪家公司的邮箱： outlook
Which company's email: Outlook

账户的注册手机号是多少？有什么含义吗？运营商是？所有人是？
What is the registered mobile phone number of the account? Is there any meaning? What is the operator? Everyone?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

手机号：6419310206
Mobile phone number: 6419310206

归属地：美国
Place of ownership: United States

运营商：
Operators:

所有人:我自己
Everyone: myself

简要说明你的选品思路？
Briefly explain your selection ideas?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

选品思路： 我会借助jungle scout，Google trend等软件看一下市场容量和产品的竞争性，最后结合产品的利润率和产品的市场占有量。如果产品的利润率（10%-15%），我就会考虑去做。
Product selection ideas: I will use jungle scout, Google trend and other software to look at the market capacity and product competitiveness, and finally combine the profit margin of the productand the market share of the product. If the profit margin of the product (10%-15%), I would consider doing it.

FBA、ASIN、BUYBOX、BEST SELLER是什么意思？

答：----此行不填-----
A: ---- do not fill in the ----- this trip

Fba：亚马逊的自营物流，由亚马逊负责将产品送到买家手中；
FBA: Amazon's self-operated logistics, where Amazon is responsible for delivering products to buyers;

Asin：是指产品代码；
Asin: refers to the product code;

Buy Box：黄金购物车；
Buy Box: Gold Shopping Cart;

Best seller：就是某个类目里销量最好的卖家榜单；
Best seller: It is the list of the best-selling sellers in a certain category;

Listing页面具体包含哪些部分？
What exactly does a listing page include?

答：包含产品主图，产品标题，5点描述，A+页面，产品评价
Answer: Include product main image, product title, 5-point description, A+ page, product evaluation

账户内产品的发货方式是什么？
How do I ship the products in my account?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

产品的发货方式是FBA和FBM（FBM就是自己发送货物）
The shipping methods of products are FBA and FBM (FBM is to send the goods yourself).

最近一次发FBA的时间：2025年6月7
The last time FBA was issued: June 7, 2025

发的仓库名称：HIA1
Repository name: HIA1

包含的产品名称：19个不同品种的玉簪
Product names included: 19 different varieties of hostas

发货的数量：4700（记个大概即可 4700多）
Quantity shipped: 4700 (more than 4700).

是否入仓：正在接收
Entering or not in position: Receiving it

目前账户在FBA仓库有多少库存：8988（记个大概即可，比如9000左右）
How much inventory is currently in the FBA warehouse: 8988 (just keep an estimate, such as about 9000)

使用fba的理由：因为时效问题，用fba发货能够提高销量，产品能够很快速的到达用户手里
Reasons for using FBA: Because of the timeliness issue, shipping with FBA can increase sales, and products can reach users very quickly

还有使用其他发货方式吗：有用过FBM自发货订单
Are there any other shipping methods used: I have used FBM self-fulfilled orders

FBM配送产品大概什么时间会送到买家手中：4-6个工作日
FBM delivery of products will be delivered to buyers in an approximate time: 4-6 working days

使用FBM发货的原因：
Reasons to use FBM for shipping:

1.更快送达
1. Faster delivery

2.获取买家信任
2. Gain buyer trust

3.节省打包发货时间
3. Save packaging and shipping time

…

FBA头程和尾程用的什么物流？合作的物流商叫什么名字/为什么选择这个物流？
What logistics is used for the first and last leg of FBA? What is the name of the logistics provider you cooperate with/why choose this logistics?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

头程使用的配送方式（海运OR空运OR其他）：联邦。从美国发货
Shipping method used for the first leg (sea OR air OR other): Federal. Shipped from the United States

尾程使用的配送方式：没有尾程
Last-mile delivery method: No last-mile

货代怎么计费的：联邦按照体积或者重量计费
How to bill freight forwarders: Federal billing is based on volume or weight

头程物流商的公司名称：
Company Name of First Journey Logistics:

完整的发货流程是怎样的？（具体的发货路径你清楚吗）
What is the complete shipping process? (Do you know the specific shipping route)

确认发货的产品，贴上亚马逊标签，贴上箱子入库标签，交给物流公司
Confirm the shipment of the product, label it with Amazon, attach the box inbound label, and hand it over to the logistics company

选择这个物流公司的原因：更稳定，时效更快
Reasons for choosing this logistics company: more stable and faster timeliness

和货代多久结算一次物流费？你怎么给物流公司支付服务费：单次购买单次结算（只有法人的其他银行转账）
How often do you settle logistics fees with freight forwarders? How do you pay a service fee to a logistics company: single purchase and single settlement (only other bank transfers of legal entities)

你要提供什么资料给货代公司：
What information do you need to provide to the freight forwarding company:

产品信息及送仓地址
Product information and delivery address

您这边怎么查看货有没有到亚马逊仓库？
How do you check whether the goods have arrived at Amazon's warehouse?

物流追踪号POD
Tracking number POD

发货时效是多少？
What is the shipping time?

4-5个工作日
4-5 working days

账户采取什么方式来推广产品？有没有使用站内广告？广告费用预算是多少？有没有使用过优惠券？平常有没有报过秒杀活动？
What is the way the account promotes the product? Do you use on-site advertising? What is the budget for advertising expenses? Have you ever used a coupon? Have you ever reported flash sale activities?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

简述账户推广产品的方式：做广告
Briefly describe how accounts promote products: advertising

广告预算（xx美金/月）：预算是销量的4%
Advertising budget (xx USD/month): The budget is 4% of sales

有无使用过优惠券：无
Coupons used: None

有没有报过秒杀：无
Have you ever reported a flash sale: None

最近一次报秒杀的时间：无
The time of the most recent flash sale: None

秒杀的价格：无
Price of Lightning Deal: None

参加秒杀的产品：无
Products participating in flash sale: None

怎么创建广告的？/描述一下创建广告的具体流程。
How do I create an ad? /Describe the process of creating an ad.

答：首先进入卖家中心，点击广告-广告活动-创建广告活动，然后我会选择需要投放的广告类型进行创建，选择要推广的ASIN或商品进行手动投放或者自动投放。我也会通过调整竞价来提高竞争力。
Answer: First, go to Seller Center, click Ads - Campaigns - Create Campaign, and then I will select the type of ad that needs to be placed to create, and select the ASIN or product to be promoted for manual or automatic delivery. I will also be more competitive by adjusting my bidding.

（下面的具体流程法人可以先熟悉，也可以自己总结流程，自己说起来舒服即可）
(The following specific process legal persons can be familiar with it first, or they can summarize the process themselves, and they can be comfortable talking about it)

1. **登录亚马逊广告平台**
1. **Log in to the Amazon Ads Platform**

- 进入卖家中心 → 点击“广告” → “广告活动管理”。
- Go to Seller Central → click on "Ads" → "Campaign Management."

2. **选择广告类型**
2. **Select Ad Type**

- 选择“商品推广”或“品牌推广”。
- Select Sponsored Products or Sponsored Brands.

3. **设置广告活动**
3. **Set up your campaign**

- **命名广告活动**：便于后续跟踪（如“夏季促销-防晒霜”）。
- **Name campaigns**: Easy to follow up (e.g., "Summer Sale - Sunscreen").

- **设定预算**：每日预算和总预算。
- **Set a Budget**: Daily budget and total budget.

- **选择投放时间**：持续投放或自定义时间段。
- Choose a delivery time: Continuous delivery or a custom time period.

4. **选择广告组和商品**
4. **Select ad groups and products**

- 选择要推广的ASIN（可多个商品分组）。
- Select the ASIN you want to advertise (multiple product groups can be grouped).

5. **选择投放方式**
5. **Choose a delivery method**

- **自动投放**：由亚马逊根据关键词和商品类别自动匹配流量。
- **Automated targeting**: Automatically matching traffic based on keywords and product categories by Amazon.

- **手动投放**：自行添加关键词或商品定位（更精准控制）。
- **Manual targeting**: Add your own keywords or product targeting (more precise control).

6. **设置竞价策略**
6. **Set up a bidding strategy**

- 默认竞价、动态竞价（提高或降低）、或固定竞价。
- Default bidding, dynamic bidding (raising or decreasing), or fixed bidding.

- 可针对关键词/商品单独调整竞价。
- Bids can be adjusted individually for keywords/products.

平常是怎么计算产品利润的？
How do you usually calculate product profits?

答：售价-亚马逊费用-平均广告费-单个产品成本=利润
Answer: Selling price - Amazon fees - average advertising costs - cost per product = profit

账户有没有使用过海外仓？海外仓的地址是？为什么要使用海外仓？
Has the account ever used overseas warehouses? What is the address of the overseas warehouse? Why use overseas warehouses?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

是否使用过海外仓：无，我是美国卖家，不需要海外仓
Have you used overseas warehouses: None, I am a US seller and do not need overseas warehouses

海外仓的地址：
Address of overseas warehouse:

使用海外仓的理由：
Reasons for using overseas warehouses:

在收到本次视频邮件之后，有没有自己去调查收到邮件的原因？简要叙述。
After receiving this video email, did you investigate the reason for receiving the email? Brief narration.

答：有的，我发现5月5日和6月5日收到绩效通知，我的ODR超过了亚马逊要求的1%，是由于太多差评的原因导致的，差评的内容大多是没有收到货物。在收到差评的时候，我已经发现了物流的问题，并且根据买家的要求进行了退款或者补发。并且我们认识到了自己的错误已经更换了新的物流商。
A: Yes, I found that I received performance notices on May 5 and June 5, and my ODR exceeded 1% of Amazon's requirements, which was caused by too many bad reviews, and most of the bad reviews were not received goods. When I received the bad review, I had already found a logistics problem and refunded or reissued it according to the buyer's request. And we realized that we had made a mistake and changed to a new logistics provider.

账户内是否有品牌？有几个品牌？品牌所有人是谁？品牌备案的时间是？品牌授权书有吗？品牌名称有什么含义？
Is there a brand in the account? How many brands are there? Who is the brand owner? What is the time for brand filing? Is there a brand authorization letter? What does the brand name mean?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

有1个品牌；1
There is 1 brand; 1

品牌名称1：Floranza
Brand name 1: Floranza

品牌含义：无，尽量想不和其他人的品牌有相似之处
Brand meaning: None, try not to have similarities with other people's brands

品牌所有人：xiuli li
Brand owner: xiuli li

后台备案/授权时间： 去年申请的商标，大约在12月在后台备案成功的
Background filing/authorization time: The trademark applied for last year was successfully filed in the background in December

是否有品牌证书/授权书：有申请回执
Whether there is a brand certificate/power of attorney: There is an application receipt

与品牌所有人的关系：以我个人名义注册的商标，我个人所有
Relationship with the brand owner: Trademark registered in my personal name, which I personally own

在亚马逊备案品牌的流程是？
What is the process for filing a brand on Amazon?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

备案流程：准备好品牌证书，采购合同，采购发票，带logo的产品图去亚马逊后台品牌界面申请。
Filing process: Prepare the brand certificate, purchase contract, purchase invoice, and product image with logo to apply for the Amazon backend brand interface.

授权流程：在品牌所有者或者管理员账户填入需要被授权账户的邮箱，进行邀请。
Authorization process: Fill in the email address of the authorized account in the brand owner or admin account to make an invitation.

你公司注册地址是A地,为什么你账户运营IP是B地?
Your company's registered address is A, why is your account operating IP B?

答：注册地址123 E GRACE AVE CHARITON, IA 50049 。
答：注册地址123 E GRACE AVE CHARITON, IA 50049 。

IP地址是现在搬家后的地址
The IP address is the address that has been moved now

解释原因：因为后来搬家了
Explain the reason: Because I moved later

在账户经营的过程中，是否有收到买家的退款或者差评？有分析是什么原因吗？在收到后，你的处理方式是什么？
In the process of account operation, have you received refunds or negative reviews from buyers? Is there an analysis of what causes it? What is your approach to receiving it?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

是否有收到：有
Whether you have received it: Yes

原因：买家没收到货物
Reason: The buyer did not receive the goods

处理方式：询问原因后，咨询买家是愿意退款还是补发，根据买家的要求进行退款或者补发
Solution: After asking the reason, ask the buyer whether they are willing to refund or reissue, and refund or reissue according to the buyer's requirements

账号目前有多少钱？是单站点的余额还是站点总的余额？
How much money does the account currently have? Is it a single site balance or a total site balance?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

金额：25011.67美金
Amount: $25,011.67

是否是单站点的余额：只经营美国站点，所以就美国站点的余额
Whether it is a single-site balance: Only the US site is operated, so the balance of the US site is concerned

账户有没有雇佣第三方操纵评论的行为？
Does the account employ third parties to manipulate reviews?

答：无
A: No

除此之外，账户有没有收到过违规警告？
Besides that, Has the account received any breach warnings?

答：无，就只有Order Defect Rate超过1%（健康状态那里没有）
Answer: No, only the Order Defect Rate is more than 1% (there is no health status).

收付款问题
Collection and payment problems

在亚马逊上绑定了几张信用卡？
How many credit cards are bound on Amazon?

答：1
Answer: 1

账户有没有更改过信用卡？为什么更改信用卡？信用卡的卡号是？是哪家银行的？信用卡是法人的吗？为什么使用这张信用卡？
Has there ever been a credit card change to your account? Why change your credit card? What is the credit card number? Which bank is it? Is a credit card a legal person? Why use this credit card?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

有无更换过信用卡：无
Credit card replaced: None

--------------------

目前账户后台卡号后四位：9713
The last four digits of the current account background card number: 9713

所属银行：freedom
Bank: Freedom

持卡人姓名：xiuli li
Cardholder name: xiuli li

使用这种卡的理由：符合亚马逊的要求，我手上也有这个卡
Reason to use this card: Meets Amazon's requirements, I also have this card in my hand

有没有更改过账户收款方式？为什么更改收款账户？现在收款账户的卡号是？更换的时间？收款账户是以什么方式实名的？
Have you changed your account payment method? Why change your payout account? What is the card number of the current receiving account? When to replace? How is the receiving account real-named?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

有无更换过收款账户：无
Whether the collection account has been changed: None

----------------------

目前账户后台卡号后三位：311
The last three digits of the current account background card number: 311

所属平台：派安盈payoneer
Affiliated platform: Payoneer

卡的实名人是：xiuli li
The real name of the card is: xiuli li

收款账户绑定提现卡卡号是：
The card number of the withdrawal card bound to the receiving account is:

所属银行：
Bank:

持卡人姓名：xiuli li
Cardholder name: xiuli li

为什么使用这张卡：这张卡是专门只用来绑定收款账户的提现卡，我用起来比较方便
Why use this card: This card is a cash withdrawal card that is only used to bind the receiving account, which is more convenient for me to use

收款账户是谁注册的？注册流程是什么？
Who registers the receiving account? What is the registration process?

答： ----此行不填-----
Answer: ---- do not fill in the ----- this trip

收款注册人姓名：xiuli li
Name of the recipient registrant: xiuli li

注册流程：用邮箱和手机号注册，然后实名认证，申请收款账户，最后绑定在亚马逊后台。
Registration process: Register with email and mobile phone number, then authenticate with real name, apply for a collection account, and finally bind to the Amazon backend.

收款平台叫什么？为什么使用这家平台？
What is the collection platform called? Why use this platform?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

平台：派安盈payoneer
Platform: Payoneer

1：收费低
1: Low fees

2：提现到账比较快
2: Withdrawal is relatively fast

3：我身边朋友都在使用，比较靠谱
3: My friends around me are using it, which is more reliable

最近一次提款是在什么时候？哪个站点提的款？提了多少钱？是否到账？
When was the last withdrawal? Which site withdraws money? How much money was raised? Has it arrived?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

最近提款的时间：6月10
Last withdrawal: June 10

提款的站点：美国
Withdrawal site: United States

提款金额：3222.94美金
Withdrawal amount: $3,222.94

是否到账：到账
Whether it has arrived: Received

最近一次扣月租是什么时间？信用卡还是账户余额划扣？除了月租外，亚马逊还有哪些扣费项目？
When was the last monthly rent deduction? Credit card or account balance deduction? What other deductions does Amazon have besides monthly rent?

答： ----此行不填-----
A: ---- do not fill in the ----- this trip

扣月租的时间：5/20
Time of deduction of monthly rent: 5/20

扣费方式：账户余额
Deduction method: account balance

扣费项目：还有产品的佣金+产品的仓储费，FBA服务费
Deduction items: There are also product commissions + product storage fees and FBA service fees

供应链问题 （和发票信息保持一致）
Supply chain issues (and alignment with invoice information).

目前合作的有几个供应商？
How many suppliers are there currently working with?

答：1
Answer: 1

供应商的公司叫什么名字？供应商的法人名字是？你们是怎么认识的？为什么选择这个供应商?
What is the name of the vendor's company? What is the legal name of the supplier? How did you meet? Why Choose This Supplier?

答：----此行不填-----
A: ---- do not fill in the ----- this trip

供应商公司名：DONGLIN TRADE INC
Supplier company name: DONGLIN TRADE INC

供应商法人名：DONGLIN
Supplier legal name: DONGLIN

在什么时间认识的：上网看到他的网站
When did you meet him: I saw his website on the Internet

理由：
Reason:

1.合作之前，我有实际测试过他发过来的样品，质量过关。
1. Before cooperation, I have actually tested the samples he sent, and the quality is passed.

2.然后我也对比了其他的公司，他们的性价比高。
2. Then I also compared other companies, they are cost-effective.

这个供应商与品牌方是什么关系？
What is the relationship between this supplier and the brand?

答：供应商负责加工打包我的产品，一个代加工生产的关系。
A: The supplier is responsible for processing and packaging my products, a contract processing and production relationship.

最近一次采购记录是什么时候？
When was the last purchase recorded?

答： 2025/5/30
答:2025/5/30

采购的时候有开发票吗？
Is there an invoice when purchasing?

答：有（自己做的发票）
Answer: Yes (self-made invoice).

与供应商交易的付款是怎样的？
What is the payment for transactions with suppliers?

答：
Answer:

当我预计到产品库存不够的时候，我就会与供应商电话沟通，告诉他需要多少货，当货物生产完成后，供应商上会寄到我这里，货到之后，确认没问题，就跟他转账。
When I expect that the product inventory is not enough, I will communicate with the supplier by phone, tell him how many goods he needs, and when the goods are produced, the supplier will send it to me.

是否可以展示转让给供应商的货款记录？
Can I show a record of the payment transferred to the supplier?

答：
Answer:

有真实的采购记录的话可以提前准备出来，如果没有就根据以下说法应对
If there is a real purchase record, you can prepare it in advance, and if not, you can respond according to the following statement

用电脑的话，那个在我工作机/私人手机，我今天没带，担心会影响我视频。
If you use a computer, the one on my work machine/personal phone, I didn't bring it today, worried that it would affect my video.

用手机的话，就在我参加视频的这个手机上，没办法给你展示。
If you use a mobile phone, it is on the mobile phone where I participated in the video, and I can't show it to you.

资料：
Information:

账户后台绑定的信用卡账单（彩色打印）；
Credit card bills bound to the account background (color printing);

账户后台绑定的收款账户账单(彩色打印)；
The bill of the collection account bound to the account background (color printing);

产品的采购发票(彩色打印)；
purchase invoice for the product (color printing);

品牌证书/授权书(彩色打印)；
Brand Certificate/Authorization (Color Printing);

营业执照、法人身份证；
business license, legal person ID card;

注意事项：
Notes:

视频需要在一个安静的环境进行；（如果视频途中有人打扰，会导致视频直接失败）；
Video needs to be done in a quiet environment; (If someone interrupts the video, it will cause the video to fail directly);

视频的网络干净，确保这个网络之前没有登录过亚马逊账户（网络不干净，会导致账户关联）；
The network of the video is clean, make sure that the network has not logged in to the Amazon account before (if the network is not clean, it will lead to account association);

手机需要调成静音；
The phone needs to be muted;

视频过程中，法人状态要放松自信；
During the video process, the legal person should relax and be confident;

视频机会只有一次，且行且珍惜；
There is only one video opportunity, and it is done and cherished;