True / False |
1. Employees at StreamCorp are holding a labor organizing drive. It is appropriate for supervisors to meet individually with members of their staff to learn their positions regarding the possibility of unionizing.
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2. Union members who work at StreamCorp began wearing their union buttons at work. Management can bar them from wearing those buttons while on duty.
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3. In the field of labor relations, unfair labor practices (ULPs) involve violations of safety practices.
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4. In an attempt to thwart efforts to unionize, the management at StreamCorp announced a new benefits plan including an additional 5 days of paid leave that would be implemented if employees voted against the union. StreamCorp is not allowed to do this.
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5. Because StreamCorp is nonunion, its employees do not have the right to file unfair labor practice charges against the firm.
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6. Steph has brought a grievance to the union, which plans to arbitrate it on Steph's behalf. Management has proven conclusively that the grievance is groundless and, therefore, does not have to arbitrate the grievance.
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7. Demery is an active union member and is highly critical of StreamCorp as an employer. At the same time, Demery has a poor work record, consistently falling short of established goals of the job. Because of Demery’s union activism, StreamCorp is not able to legally discharge Demery.
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8. Employees are most likely to seek unionization if they believe that doing so will achieve results that they cannot achieve acting individually.
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9. The agency responsible for administering and enforcing the Wagner Act is the National Labor Relations Board.
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10. Union officials have begun to meet with employees at StreamCorp to explore the possibility of unionization. This is the first step in unionizing.
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11. A union wishes the National Labor Relations Board to hold a representation election. The NLRB will hold the election only if the union has 50 percent of signed authorization cards collected.
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12. To reenergize the labor movement, unions often endorse political candidates who specifically pledge support for prolabor legislation.
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13. Laken is a manager at StreamCorp. During the recent labor organizing drive, Laken was overheard expressing negative opinions regarding unions and the officials who ran them. These comments are illegal.
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14. As a supervisor at StreamCorp and in order to better meet the needs of the staff employees, Parris should attend union meetings.
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15. The bargaining unit is that group of employees who have similar working conditions and who are grouped together for the purpose of collective bargaining.
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16. A recent employee survey revealed that many employees at StreamCorp are dissatisfied with their jobs. One step the firm could take to increase employee satisfaction is to introduce job rotations.
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17. When the NLRB certifies a union as the bargaining representative, the union is certified for a period of at least three years.
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18. NLRB election statistics show that currently, unions win approximately 40 percent of representation elections.
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19. Unionization may restrict the freedom of management in many areas.
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20. Management prerogatives are those decisions over which management claims exclusive rights.
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21. Kendall is a carpenter. As a skilled worker, the union that Kendall is a member of is a craft union.
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22. Industrial unions represent various groups of professional and white-collar workers.
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23. Employee associations may function in the same way as unions, being just as aggressive in organizing and representing their members.
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24. Organizing campaigns are often begun by employees rather than by union organizers.
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25. Union stewards are full-time employees at the workplace and generally are not paid by the union.
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26. The collective bargaining process may include activities such as strikes and boycotts.
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27. During collective bargaining, each side normally places 1–2 negotiators at the table.
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28. Tristan is a negotiator for SalietOrg’s management. In order to be in a strong negotiating position, Tristan will make sure the employer's bargaining strategy includes a contingency plan in the event of a strike.
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29. Good faith bargaining requires that employers and union counterparts be willing to meet at any time and place to discuss proposals.
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30. In labor negotiations, the point at which agreement is reached must be within limits that the union and the employer are willing to accept. The area inside these two limits is known as the good-faith zone.
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31. U.S. labor–management negotiations are adversarial.
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32. StreamCorp intentionally adopts practices that will decrease the chances that employees will want to unionize. One of those practices is likely to promote employees from within.
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33. One of the disadvantages of interest-based bargaining as an approach to labor–management negotiations is that it leads to suspicion and compromise.
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34. A labor agreement generally becomes binding prior to the conclusion of negotiations.
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35. Bargaining power consists of economic, political, and social influence to achieve demands.
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36. Limitations on use of performance evaluations in management decisions is a typical clause within a labor agreement.
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37. The electrical workers union at StreamCorp have coordinated a boycott. This means that all union members, regardless of their actual union affiliation, will refuse to cross their picket line.
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38. An employer's bargaining power may rest on its ability to continue its operations despite a strike by its workers.
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39. When the employees at StreamCorp went on strike, the firm hired replacement workers. This is called a lockout.
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40. In the context of a labor agreement, management rights include the specific provisions agreed to by the union and which are not restricted by law.
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41. Management rights exclude any issues that it has specifically conceded as part of the labor agreement.
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42. Because unions represent all members of a bargaining unit, even those who are members of the union, they often negotiate a union security agreement that covers issues such as the extent to which the union may compel union membership.
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43. Once a union is certified, an employer is obligated to begin negotiations leading toward a labor agreement.
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44. A grievance procedure is a formal representation process that is often considered the heart of a bargaining agreement.
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45. Dallas, a union member, brought a grievance to Shaun, the union rep. Because Shaun considered it to be a weak case that it would probably lose, the union most likely will not take it to arbitration for the fear of losing member support.
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46. Rights arbitration is the legal obligation to assist both members and nonmembers in labor relations management.
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47. The fair representation doctrine settles disputes over the meaning of contract terms.
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48. It is the arbitrator's responsibility to ensure that each side receives a fair hearing.
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49. Arbitration hearings have the appearance of formal court proceedings because they are held in a court of law.
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50. An arbitration award should include both a decision and the rationale for that decision in order to provide guidance for future interpretation.
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51. The demand for certain types of employees who have traditionally been unionized has decreased in part because of technological advances in computer science and automated operating systems.
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52. Recent statistics show total union membership to be about 33 percent of the civilian labor force.
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53. In an attempt to increase unionism, unions are now targeting low-wage service workers.
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54. Targeting recent immigrants, among other ignored work groups, for union membership has been one of the focuses of energized organizing.
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Multiple Choice |
55. Hadley wanted to join a union to take advantage of the equality and teamwork brought about through union membership. Hadley was motivated by
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56. The employees at Gnewers Market were interested in unionizing because they saw statistics showing that union workers are more likely to have guaranteed pensions than nonunion employees. They were motivated by
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57. Employees at Gnewers Market began unionizing activities after a series of promotions and job transfers at the firm were handled in a biased manner. They were motivated by
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58. Illegal acts by either employers or unions that deny employees their rights and benefits are called
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59. Terry Moser, an organizer for the Teamsters, gives five progressive steps that can lead to unionization. Which step has as one of its purposes to identify employees who can help the organizer direct the campaign?
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60. Which act covering most private-sector employers prohibits certain unfair labor practices, such as a union's refusal to bargain in good faith or a union persuading an employer to discriminate against an employee?
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61. The employees at Gnewers Market are in the process of a union organizing campaign. At this point, a group of employees is working to interest other employees in joining the union and supporting its campaign. Where are they in Moser's progression of steps leading to unionization?
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62. A provision that requires employees to join the union as a condition of employment is called
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63. For most union members, their strongest reason to join a union appears to be
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64. Terry Moser, an organizer for the Teamsters, gives five progressive steps that can lead to unionization. At which step do labor organizers seek specific information about the employer's finances, supervisory styles, and management practices?
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65. What type of card do employees sign to indicate their willingness to be represented by a union?
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66. Lou is a union organizer, and before the National Labor Relations Board holds a representation election, Lou must provide which of the following?
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67. In what percentage of union campaigns are unions unable to secure a first contract after winning a representation election?
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68. Under the Taft-Hartley Act, if a newly certified union is unable to obtain a labor agreement within a year of winning its certification election, then
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69. Under federal labor law, employers can
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70. A bargaining unit consists of
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71. When an employer and the union fail to agree on the basis on which employees should be in the bargaining unit, then
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72. After certification, the United Mine Workers (UMW) was seeking representation through an election at the McCoy Coal Company 200. employees were eligible to vote, but the vote was only 50 for and 25 against the UMW. According to the process, the National Labor Relations Board (NLRB) should now
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73. Once a union becomes certified, the employer is required to
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74. Which of the following statements best describes the collective bargaining process?
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75. Management generally claims exclusive rights to decisions on issues relating to subcontracting, work standards, and job content. Management's claim is properly called
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76. Because supervisor Hadley suspended an employee covered by a typical labor agreement, a grievance hearing will be held in which Hadley will be called upon to support the suspension by demonstrating
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77. The United Auto Workers, United Steelworkers, and Office and Professional Employees International Union are all classified as what type of union?
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78. Within the collective bargaining process, those participating must consider the other party’s goals. In which step does this activity occur?
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79. Which of these labor organizations represents various groups of professional and white-collar employees in labor management relations?
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80. The employees at Gnewers Market are in the process of a union organizing campaign. At this point, the NLRB has certified the union as the legal bargaining representative of the employees. Where are they in Moser's progression of steps leading to unionization?
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81. To which of these groups do individuals who represent the interests of union members in their relations with their immediate supervisor and other members of management belong?
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82. As an organizing tactic, a union was able to secure a binding commitment from Gnewers Market that the firm would not express any opinions for or against the union during the campaign. The union used what technique?
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83. Strikes, boycotts, lockouts, and plant closures are techniques used by labor or management as economic pressure in
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84. Developing likely union proposals, a list of management demands, and a contingency plan for operating in the event of a strike are part of
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85. Employers are required to negotiate in good faith with the union’s representatives over conditions of employment. This requirement is the result of which piece of legislation?
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86. Good-faith bargaining requires that
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87. The creation of a relationship for the future based on trust, understanding, and mutual respect is the basis of
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88. The union representing the workers at Gnewers Market wants to strengthen its position by exercising its bargaining power. One way it could do this is by
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89. In what way may pickets prevent trucks and railcars from entering a struck business?
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90. The workers union at Gnewers Market took out a number of radio and newspaper ads to discourage consumers from shopping at Gnewers. This is
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91. The employees at Gnewers Market are threatening to strike. To counter this threat, the weapon Gnewers would most likely wield is
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92. Lake is a third-party neutral who resolves labor disputes. When Lake issues a final decision, both sides must accept it. Lake is
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93. Management rights within a labor agreement refer to
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94. Labor and management at Gnewers Market are in a dispute. One way that management could exercise its bargaining power is by
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95. Unions have a legal obligation to provide assistance to members who are pursuing grievances under
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96. In a dispute, which of the following falls within the arbitrator's responsibilities?
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97. The factors that arbitrators use when deciding cases are the wording of the labor agreement, the submission agreement, the testimony and evidence offered, and
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98. Which of the following would be least likely to appear on a list of contemporary challenges to labor organizations?
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99. "Energized organizing" to stem the overall decline in union membership involves
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100. Which two parties are involved in a union security agreement?
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101. Currently, what percentage of U.S. workers have a union membership?
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102. According to statistics, how many jobs did the United States lose to China between 2001 and 2018?
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103. One of the worries many U.S. workers face is that their job may be shifted to workers in other countries. This practice is known as
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104. A clause in a labor agreement that contains limitations against electronic monitoring is considered to be
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Essay |
105. Briefly discuss what occurs in an arbitration hearing and the role of the arbitrator.
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106. Briefly discuss some of the aggressive organizing tactics that unions sometimes employ.
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107. Explain some of the issues that should be addressed by the employer’s bargaining strategy.
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108. List some typical and some progressive clauses found in a labor agreement.
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109. Discuss the various contemporary challenges faced by labor organizations. How are unions attempting to meet these challenges?
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