User Guide 

Document Reference 

Part Number: 399G120 Revision: A 
Legal Disclaimers 

Copyright © 2014 HME Clear-Com Ltd. 
All rights reserved. 
Clear-Com, the Clear-Com logo, and Clear-Com Concert are trademarks or registered trademarks of HM Electronics, Inc. 

The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement. 

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company. 

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE, Montreal, Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-Com’s corporate website: 
www.clearcom.com 
Clear-Com Contacts 

Americas and Asia-Pacific Headquarters 
California, United States 
Tel: +1.510.337.6600 
Email: CustomerServicesUS@clearcom.com 

Europe, Middle East, and Africa Headquarters 
Cambridge, United Kingdom 
Tel: +44 1223815000 
Email: SalesSupportEMEA@clearcom.com 
Canada Office 
Quebec, Canada 
Tel: +1 (450) 653-9669 
China Office 
Beijing Representative Office 
Beijing, P.R.China 
Tel: +8610 65811360/65815577 

Document Reference … 2 
Contents 3 
1 Introduction to EHX … 20 
1.1 Further information … 20 
1.2 Terminology … 20 
1.3 System components … 21 
1.3.1 Central matrix … 21 
1.3.2 Eclipse HX configuration software (EHX) … 22 
1.3.3 Setting up an Eclipse HX matrix system … 23 
2 Getting started: installing, starting and exiting EHX … 26 
2.1 System requirements … 26 
2.2 Installing EHX … 26 
2.2.1 Backing up your existing projects and configurations … 26 
2.2.2 Uninstalling and reinstalling EHX … 27 
2.2.3 Installing EHX … 28 
2.2.4 Running EHX … 28 
2.2.5 Identifying the EHX version … 31 
2.2.6 Importing your projects and configurations into EHX … 31 
2.3 Installing .NET Framework … 32 
3 EHX: setting up a system … 34 
3.1 Introduction … 34 
3.2 Matrix Ethernet operation … 36 
3.2.1 Configuration restrictions … 36 
3.3 Selecting Ethernet or serial connection … 36 
3.3.1 Ethernet connection. … 37 
3.3.2 Serial connection … 42 
3.3.3 Checking Ethernet connections with the Windows ping utility … 43 
3.4 Creating a project file … 43 
3.5 Setting up a new matrix … 44 
3.5.1 Adding an offline matrix … 44 
3.5.2 Adding a discovered matrix … 45 
3.5.3 Matrix preferences menu … 47 
3.5.4 Apply changes to matrix … 56