时 间
Time Time | 工作单位
workplace Company Name | 工作部门及职务Department and Position
Department and Position | 涉及产品/服务及工艺流程
Involving products/services and processes Related Products and technological process | 主要工作内容
Main work content Work content | 涉及的环境因素及控制方法Related EMS impact and control method
Related EMS impact and control method | 涉及的危险源及控制方法Related OHSMS impact and control method
Related OHSMS impact and control method |
1985.06-1999.04 | 国营9489厂
State-owned 9489 factory | 教育科
Education Section 干事
officer | 机械加工、木制品包装箱的制造、家具的制作、干粉灭火器的制造、高精度净油机的制造、铸造、成人教育；
machining, manufacturing of wood product packaging boxes, production of furniture, manufacturing of dry powder fire extinguishers, manufacturing of high-precision oil purifiers, casting, adult education; 铸造基本流程：砂芯设计→制砂模→熔炼→浇注→出箱→清理→补焊→热处理→表面清理→成品
The basic process of casting: sand core design→ sand mold making→ smelting→ pouring → cleaning → out of the box→ repair welding→ heat treatment→ surface cleaning → finished products 关键控制点：焊接、热处理
Critical Control Points: Welding, Heat Treatment 控制方法：焊接主要控制焊接材料、焊接设备、焊接工艺参数以及焊后处理等；
Control method: welding mainly controls welding materials, welding equipment, welding process parameters and post-welding treatment; 热处理主要控制外观质量、几何尺寸、硬度、金相组织、渗碳等；
Heat treatment mainly controls appearance quality, geometric size, hardness, metallographic structure, carburizing, etc.; 机械加工流程：
Machining process: 毛坯-粗加工-精加工-表面处理-检验-成品
Blank - Rough Machining - Finishing - Surface Treatment - Inspection - Finished Product 关键控制点：精加工
Critical Control Point: Finishing 控制方法：加工尺寸符合图纸要求；轴两端要保持同心；两平面要保持平行和对称；铣削须保持光洁度，不得有毛刺。
Control method: the processing size meets the requirements of the drawing; The two ends of the shaft should be kept concentric; The two planes should be parallel and symmetrical; Milling must maintain a smooth finish and be free of burrs. | 1、从事全面质量管理、质量标准的培训。
1. Engage in total quality management and quality standard training. 2、从事各类标准的编制和管理。
2. Engaged in the compilation and management of various standards. 3、从事产品质量检验。
3. Engaged in product quality inspection. 4、成人学历教育和职工培训工作；
4. Adult education and staff training; | 重要环境因素：废皂液和废乳化液的排放；表面处理酸水的排放；粉尘的排放。
Important environmental factors: discharge of waste soap and waste emulsion; Discharge of surface treatment acid water; Emission of dust. 主要控制方法：废水排放建污水处理池并中和处理；作业人员具备相应资质；粉尘须收集处理。
Main control methods: waste water discharge, sewage treatment pond and neutralization treatment; The operator has the corresponding qualifications; Dust must be collected and disposed of. | 重大危险源：机械伤害、触电、火灾、意外伤害
Major hazards: mechanical injury, electric shock, fire, accidental injury 控制方法：
Control Method: 1、机械伤害：对刀具安装、传动机构部分要安装牢固，加装防护罩；对离合部分要定期检测，
1. Mechanical injury: the installation of the tool and the transmission mechanism should be installed firmly, and a protective cover should be installed; The clutch part should be tested regularly, 达到额定要求；完善安全操作规程，对操作人员进行培训，熟悉设备性能；对翻斗变形、破损、
meet the rated requirements; Improve the safety operation procedures, train the operators, and be familiar with the performance of the equipment; To the dump bucket deformed, damaged, 锈蚀、动作灵敏的部位，要定期检修，保证设备的正常运行。
The parts that are corroded and sensitive should be regularly overhauled to ensure the normal operation of the equipment. 2、触电：焊接时要有接地装置，焊把接头无破损；对电路暴露部分要有绝缘措施；设备应安装
2. Electric shock: there should be a grounding device during welding, and the welding joint should not be damaged; Insulation measures should be taken for the exposed parts of the circuit; The device should be installed 漏电保护器装置，并定期检查；对操作人员应进行三级安全教育；对电路维修，以及接触输配电
Leakage protector device, and regular inspection; Three-level safety education should be carried out for operators; Repair of electrical circuits, as well as contact transmission and distribution 操作人员必须持证上岗；对万用表、电阻表等电工维修工具必须定期检测。
Operators must be certified to work; Electrician maintenance tools such as multimeters and resistance meters must be tested regularly. 3、火灾，控制方法：编制火灾应急预案，必要时每年进行消防培训和消防演练；公共场所应配置灭火器、消防
3. Fire and control methods: prepare fire emergency plans, and conduct fire training and fire drills every year if necessary; Public places should be equipped with fire extinguishers and fire protection 栓等消防设施，消防报警器和自动喷淋系统保证完好。
Fire protection facilities such as hydrants, fire alarms and sprinkler systems are guaranteed to be in good condition. 4、意外伤害：保洁时滑到、使用机电设备时触电伤害、维护保养机械时伤害等，控制方法：定期发放防护用品、对设备进行维护保养，对特种人员进行培训并持证上岗。
4. Accidental injury: slipping during cleaning, electric shock injury when using mechanical and electrical equipment, injury during maintenance of machinery, etc., control methods: regular issuance of protective equipment, maintenance of equipment, training of special personnel and certification of work. |
1999.04- 2003.04 | 江苏澳洋科技股份有限公司
Jiangsu Aoyang Technology Co., Ltd | 综合部主任兼管理者代表
Director of the General Department and representative of the management | 化纤制造、纺纱、织布服装的制作、发电及供汽：
Chemical fiber manufacturing, spinning, weaving garment production, power generation and steam supply: 基本流程：浆粕→浸渍→压榨→老成→黄化→溶解→过滤→纺丝→塑化→切断→精炼→烘干→成品→批发
Basic process: pulp → impregnation→ pressing→ aging → yellowing→ dissolving→ filtration→ spinning→ plasticizing→ cutting→ refining→ drying→ finished products → wholesale 关键控制点：黄化
Critical Control Point: Yellowing 控制方法：使碱纤维素和二硫化碳充分接触，使黄化反应均匀；
Control method: make alkali cellulose and carbon disulfide fully contact, so that the yellowing reaction is uniform; 热电制造：
Thermoelectric Manufacturing: 基本流程：水、煤→锅炉→一次蒸汽→气轮发电机→二次蒸汽→电网（热网）→用户
Basic process: water, coal→ boilers→ primary steam→ gas turbine generators→ secondary steam → power grid (heat network) → users 关键控制点：锅炉
Critical Control Point: Boiler 控制方法：主要控制锅炉本体及管道、阀门、鼓引风机等，无跑、冒、滴、漏，水位计、压力表、安全阀灵敏可靠。
Control method: mainly control the boiler body and pipes, valves, blowers, etc., no running, rising, dripping, leakage, water level gauge, pressure gauge, safety valve sensitive and reliable. | 1、负责ISO9001、ISO14001、OHSAS18001体系运行管理工作；
1. Responsible for the operation and management of ISO9001, ISO14001 and OHSAS18001 systems; 2、负责环保管理工作，以及污水处理站的运行监督和管理工作；采用生化、物化、过滤、PH调节等措施，对废水中的COD、BOD进行处理。
2. Responsible for environmental protection management, as well as the operation supervision and management of sewage treatment stations; Biochemical, physicochemical, filtration, PH adjustment and other measures are used to treat COD and BOD in wastewater. 3、负责生产工艺纪律检查和安全监督考核；
3. Responsible for production process discipline inspection and safety supervision and assessment; 4、负责质量、环境和安全教育培训工作。
4. Responsible for quality, environment and safety education and training. | 重要环境因素：纤维的备制及纺纱过程产生的污泥、废渣、CS2和H2S气体。
Important environmental factors: sludge from the preparation of fibers and spinning processes, residues,CS2 andH2S gases. 控制方法：
Control Method: CS2废气建吸收塔；烧碱溶解废气采取引风净化装置；污泥和废渣采用回收利用。
CS2 exhaust gas construction absorption tower; Caustic soda dissolves waste gas with induced air purification device; Sludge and waste residue are recycled. C 重要环境因素：电厂的煤碴、粉尘及二氧化硫气体；
Important environmental factors: coal ballast, dust and sulphur dioxide gas from power plants; 主要控制方法：煤碴、污泥回收和填埋；二氧化硫气体和粉尘采用静电除尘装置；碱液脱硫装置；锅炉爆炸制订应急预案；
Main control methods: coal ballast, sludge recovery and landfill; Sulfur dioxide gas and dust are electrostatic precipitators; lye desulfurization unit; Formulate an emergency plan for boiler explosion; | 重大危险源：机械伤害、触电、火灾、意外伤害
Major hazards: mechanical injury, electric shock, fire, accidental injury 控制方法：
Control Method: 1、机械伤害：纺织机械的安装、传动机构部分要安装牢固，加装防护罩；完善安全操作规程，对操作人员进行培训，熟悉设备性能；防止锈蚀、动作灵敏的部位，要定期检修，保证设备的正常运行。
1. Mechanical injury: the installation of textile machinery and the transmission mechanism part should be installed firmly, and a protective cover should be installed; Improve the safety operation procedures, train the operators, and be familiar with the performance of the equipment; The parts that prevent rust and move sensitively should be regularly overhauled to ensure the normal operation of the equipment. 2、触电：焊接时要有接地装置，焊把接头无破损；对电路暴露部分要有绝缘措施；设备应安装漏电保护器装置，并定期检查；对操作人员应进行三级安全教育；对电路维修，以及接触输配电操作人员必须持证上岗；对万用表、电阻表等电工维修工具必须定期检测。
2. Electric shock: there should be a grounding device during welding, and the welding joint should not be damaged; Insulation measures should be taken for the exposed parts of the circuit; The equipment should be installed with a leakage protector device and checked regularly; Three-level safety education should be carried out for operators; For circuit maintenance, as well as contact transmission and distribution operators, they must be certified to work; Electrician maintenance tools such as multimeters and resistance meters must be tested regularly. 3、火灾，控制方法：编制火灾应急预案，必要时每年进行消防培训和消防演练；公共场所应配置灭火器、消防栓等消防设施，消防报警器和自动喷淋系统保证完好。
3. Fire and control methods: prepare fire emergency plans, and conduct fire training and fire drills every year if necessary; Public places should be equipped with fire extinguishers, fire hydrants and other fire-fighting facilities, fire alarms and automatic sprinkler systems to ensure that they are in good condition. 4、意外伤害：使用机电设备时触电伤害、维护保养机械时伤害等，控制方法：定期发放防护用品、对设备进行维护保养，对特种人员进行培训并持证上岗。
4. Accidental injury: electric shock injury when using mechanical and electrical equipment, injury when maintaining machinery, etc., control methods: regularly issue protective equipment, maintain equipment, train special personnel and hold certificates. |
2003.05-2007.07 | 江苏华尔润集团
Jiangsu Huaerrun Group | 体系办主任
Director of the System Office | 浮法玻璃制造、玻璃深加工、石材加工、砂矿、通用机械的制造、过程设备的制造、仓储、电气设备的制造、金属制品加工、线材的加工、工业用气的生产、碎玻璃的的回收、贸易、物流、电影院管理、钢结构、玻璃机械设备的制造。
Float glass manufacturing, glass deep processing, stone processing, placer ore, general machinery manufacturing, process equipment manufacturing, warehousing, electrical equipment manufacturing, metal products processing, wire rod processing, industrial gas production, cullet recycling, trade, logistics, cinema management, steel structure, glass machinery and equipment manufacturing. 浮法玻璃基本流程：
Basic process of float glass: 原料→熔化→成型→退火→采装→成品→包装→批发
Raw materials → melting→ forming→ annealing→ picking→ finished products→ packaging → wholesale 深加工玻璃基本流程：原片→切裁→磨边→钻孔（挖角）→镀膜→丝网印刷→清洗→烘干→检验→成品→批发；
The basic process of deep processing glass: original film → cutting→ edging→ drilling (poaching), coating→→ screen printing→ cleaning→ drying→ inspection → finished products → wholesale; 原料→熔化→成型→退火→采装→成品 深加工玻璃基本流程：原片→切裁→磨边→钻孔（挖角）→镀膜→丝网印刷→清洗→烘干→检验→成品； 关键控制点：熔化、镀膜
Critical Control Points: Melting, Coating 控制方法：
Control Method: 熔化主要控制温度稳、窑压稳、液面稳、泡界线稳；
The melting mainly controls stable temperature, stable kiln pressure, stable liquid level, and stable bubble boundary; 镀膜主要控制根据不同型号的产品，确定不同的工艺参数；玻璃进入前锁定室后，必须将该室真空抽到1.0Pa以上才能将玻璃放入生产室；该工序作业人员必须持证上岗。
The coating mainly controls different process parameters according to different types of products; After the glass enters the front locking chamber, the vacuum of the chamber must be pumped to more than 1.0Pa before the glass can be put into the production room; 熔化主要控制温度稳、窑压稳、液面稳、泡界线稳； 镀膜主要控制根据不同型号的产品，确定不同的工艺参数；玻璃进入前锁定室后，必须将该室真空抽到1.0Pa以上才能将玻璃放入生产室；该工序作业人员必须持证上岗。 石材的加工流程：
Stone processing process: 选料－切割－打磨－成型－精加工－包装－出厂
Material selection, cutting, grinding, forming, finishing, packaging, delivery 关键控制点：切割
Critical Control Point: Cut 控制方法：超高压水射流切割石材时，控制水射流的压力、喷嘴移动速度和石材的切割深度；使用设备：切割机；监测设备：压力表、转速表。
Control method: When cutting stone with ultra-high pressure water jet, control the pressure of the water jet, the speed of nozzle movement and the cutting depth of the stone; Equipment used: cutting machine; Monitoring equipment: pressure gauge, tachometer. | 1、协助原料检验、半成品检验、成品检验；
1. Assist in raw material inspection, semi-finished product inspection and finished product inspection; 2、协助第二方审核；
2. Assist the second party in review; 3、负责ISO9001、ISO1400 1、 OHSAS18001、ISO10012、GB/T15496、CCC运行和管理；
3. Responsible for the operation and management of ISO9001, ISO1400 1, OHSAS18001, ISO10012, GB/T15496, CCC; 4、负责5S管理、清洁生产审核、环境保护、安全管理、循环经济等；
4. Responsible for 5S management, cleaner production audit, environmental protection, safety management, circular economy, etc.; 5、负责中国名牌和国家免检产品的管理。
5. Responsible for the management of China's famous brands and national inspection-free products. 6、负责公司其他业务的全面管理（电影院管理等）
6. Responsible for the overall management of the company's other businesses (cinema management, etc.) | 重要环境因素：集架喷漆、水电资源能源消耗、烟尘排放。
Important environmental factors: rack painting, energy consumption of hydropower resources, smoke and dust emissions. 主要控制方法：集架喷漆控制方法为建喷漆房，水采取循环利用，电采取节能措施并采用变频等节能设备；烟尘采取脱硫除尘装置。
The main control methods: the control method of collective painting is to build a paint spraying room, recycle water, take energy-saving measures for electricity and adopt energy-saving equipment such as frequency conversion; The smoke and dust are desulfurized and dust removal device. 重要环境因素：
Important Environmental Factors: 1）切割过程产生的粉尘，污染大气；
1) The dust generated during the cutting process pollutes the atmosphere; 2）精加工过程产生的废水，污染土地和水体；
2) Wastewater generated by the finishing process, polluting land and water bodies; 主要控制方法：1）切割等生产过程中产生的粉尘，污染大气；控制措施：在切割过程中要采取湿法操作，或通过引风装置进行收集处理等。
Main control methods: 1) Dust generated in the production process such as cutting, polluting the atmosphere; Control measures: Wet operation should be taken during the cutting process, or collection and processing through the induced air device. 2）研磨和精加工过程产生的废水，污染土地和水体；控制措施：建立沉淀池，经沉淀、过滤和PH调节等措施进行处理。
2) Wastewater from grinding and finishing processes, polluting land and water bodies; Control measures: Establish a sedimentation tank, and treat it through sedimentation, filtration and PH adjustment. | 重要危险源：粉尘、高温、储油罐爆炸、液氨泄漏。
Important hazards: dust, high temperatures, explosion of oil storage tanks, liquid ammonia leakage. 主要控制方法：
Main control methods: 1、粉尘：原料车间将粉碎、筛分、运输、配料设备密闭起来，并安设局部吸出式通风装置控制粉尘的飞场；湿式作业，湿法粉碎、湿法配料可以显著地减少粉尘的发生。
1. Dust: The raw material workshop will seal the crushing, screening, transportation and batching equipment, and install a local suction ventilation device to control the flying field of dust; Wet operation, wet crushing, and wet batching can significantly reduce the occurrence of dust. 2、高温：熔化车间应隔绝热源将熔窑体用保温材料包起来，减少向车间散热；加强全面通风，提倡有组织的自然通风。
2. High temperature: The melting workshop should isolate the heat source and wrap the furnace body with thermal insulation materials to reduce heat dissipation to the workshop; Strengthen total ventilation and promote organized natural ventilation. 3、储油罐爆炸：应远离明火及架空供电线路；有油罐区专用消防系统；油品装卸、贮罐及其输送管道均应有良好的接地装置；贮罐应根据油、气的特性，设置温度、压力监测和报警装置。
3. Oil storage tank explosion: keep away from open flames and overhead power supply lines; There is a special fire protection system for tank farms; Oil loading and unloading, storage tanks and their transmission pipelines should have good grounding devices; The storage tank should be equipped with temperature and pressure monitoring and alarm devices according to the characteristics of oil and gas. 4、液氨泄漏：制订应急预案，提高预防级别；生产或使用过程中应采取密闭装置，局部再装排风装置，加强工作现场的通风。规定检修制度及时间，注意阀门和管道泄漏。
4. Liquid ammonia leakage: formulate emergency plans and improve the prevention level; In the process of production or use, a closed device should be adopted, and an exhaust device should be partially installed to strengthen the ventilation of the work site. Stipulate the maintenance system and time, and pay attention to valve and pipeline leakage. |
2007.07-2010.06 | 苏州谨业装饰设计工程有限公司
Suzhou Jinye Decoration Design Engineering Co., Ltd | 副总兼管理者
Vice President and Manager 代表
representative | 装饰装修、土建、园林、古建、绿化、市政工程设计及施工
Design and construction of decoration, civil engineering, garden, ancient construction, greening, municipal engineering 基本流程：设计→项目投标→预算评估→现场交底→施工策划→施工准备→施工过程→竣工验收→决算审计→交付→后期维护
Basic process: design→ project bidding→ budget evaluation→ on-site disclosure→ construction planning→ construction preparation→ construction process→ completion acceptance→ final account audit→ delivery→ post-maintenance 关键控制点：施工过程控制
Critical Control Point: Construction process control 关键控制点： 控制方法：主要是按照《建筑装饰工程施工及验收规范》、《城市绿化条例》、《玻璃幕墙工程技术规范》、《市政工程施工规范》等技术规范实施。
Control method: It is mainly implemented in accordance with the technical specifications such as "Code for Construction and Acceptance of Building Decoration Engineering", "Regulations on Urban Greening", "Technical Code for Glass Curtain Wall Engineering", "Code for Municipal Engineering Construction" and so on. 房屋租赁的基本流程：招商—进驻—物业服务过程（秩序维护、保洁、外墙清洗、设备维护等）—检查维护—客户评价
The basic process of housing leasing: investment attraction - entry - property service process (order maintenance, cleaning, exterior wall cleaning, equipment maintenance, etc.) - inspection and maintenance - customer evaluation 关键/特殊过程：物业服务过程
Critical/Special Process: Property Service Process 控制方法：物业服务过程主要涉及市场保安、保洁、消防安全、设施维护等。
Control method: The property service process mainly involves market security, cleaning, fire safety, facility maintenance, etc. | 1、负责项目施工管理、招投标等监督检查和考核工作；
1. Responsible for supervision, inspection and assessment of project construction management, bidding and bidding; 2、负责ISO9001、ISO14001、 OHSAS18001运行和管理。
2. Responsible for the operation and management of ISO9001, ISO14001 and OHSAS18001. 3、负责单身公寓出租和物业管理的监督检查和考核工作。
3. Responsible for the supervision, inspection and assessment of single apartment rental and property management. | 重要环境因素：建筑废弃物、施工噪声、施工扬尘、电器火灾事故等 。
Important environmental factors: construction waste, construction noise, construction dust, electrical fire accidents, etc. 主要控制方法：建筑废弃物分类存放便于回收利用；降低机械噪声和避开时间高峰；封闭作业降低施工扬尘；加强电器和漏电装置的维护。
Main control methods: classified storage of construction waste for easy recycling; Reduce mechanical noise and avoid time peaks; Closed operation to reduce construction dust; Strengthen the maintenance of electrical appliances and leakage devices. | 重大危险源：机械伤害、触电、火灾、意外伤害
Major hazards: mechanical injury, electric shock, fire, accidental injury 控制方法：
Control Method: 1、机械伤害：对刀具安装、传动机构部分要安装牢固，加装防护罩；对离合部分要定期检测，达到额定要求；完善安全操作规程，对操作人员进行培训，熟悉设备性能；对翻斗变形、破损、锈蚀、动作灵敏的部位，要定期检修，保证设备的正常运行。
1. Mechanical injury: the installation of the tool and the transmission mechanism should be installed firmly, and a protective cover should be installed; The clutch part should be regularly tested to meet the rated requirements; Improve the safety operation procedures, train the operators, and be familiar with the performance of the equipment; For the deformed, damaged, corroded and sensitive parts of the tipping bucket, it is necessary to overhaul them regularly to ensure the normal operation of the equipment. 2、触电：焊接时要有接地装置，焊把接头无破损；对电路暴露部分要有绝缘措施；设备应安装漏电保护器装置，并定期检查；对操作人员应进行三级安全教育；对电路维修，以及接触输配电操作人员必须持证上岗；对万用表、电阻表等电工维修工具必须定期检测。
2. Electric shock: there should be a grounding device during welding, and the welding joint should not be damaged; Insulation measures should be taken for the exposed parts of the circuit; The equipment should be installed with a leakage protector device and checked regularly; Three-level safety education should be carried out for operators; For circuit maintenance, as well as contact transmission and distribution operators, they must be certified to work; Electrician maintenance tools such as multimeters and resistance meters must be tested regularly. 3、火灾，控制方法：编制火灾应急预案，必要时每年进行消防培训和消防演练；公共场所应配置灭火器、消防栓等消防设施，消防报警器和自动喷淋系统保证完好。
3. Fire and control methods: prepare fire emergency plans, and conduct fire training and fire drills every year if necessary; Public places should be equipped with fire extinguishers, fire hydrants and other fire-fighting facilities, fire alarms and automatic sprinkler systems to ensure that they are in good condition. 4、意外伤害：使用机电设备时触电伤害、维护保养机械时伤害等，控制方法：定期发放防护用品、对设备进行维护保养，对特种人员进行培训并持证上岗。
4. Accidental injury: electric shock injury when using mechanical and electrical equipment, injury when maintaining machinery, etc., control methods: regularly issue protective equipment, maintain equipment, train special personnel and hold certificates. |
2010.06-2012.04 | 江苏高力集团
Jiangsu Colliers Group | 标准化建设经理
Standardization Construction Manager | 商业地产开发；市场租赁；物业管理、汽车4S连锁店（汽车的保养及修理、汽车零件及配件的销售）。
commercial real estate development; market leasing; Property management, automobile 4S chain stores (maintenance and repair of automobiles, sales of auto parts and accessories). 商业地产开发的基本流程：投资决策—立项报批—组织设计--施工准备—建设施工--竣工验收—销售及服务。
The basic process of commercial real estate development: investment decision-making - project approval - organization design - construction preparation - construction - construction - completion acceptance - sales and service. 市场租赁的基本流程：招商—进驻—物业服务过程（保安、保洁、外墙清洗、设备维护等）—检查维护—客户评价
The basic process of market leasing: investment attraction - entry - property service process (security, cleaning, exterior wall cleaning, equipment maintenance, etc.) - inspection and maintenance - Testimonials 关键过程：建设施工、服务过程
Key processes: construction and service processes 控制方法：建设施工主要控制项目施工的进度、质量、安全和资金；施工过程符合国家建筑施工规范等法律法规要求。
Control method: construction mainly controls the progress, quality, safety and capital of the project construction; The construction process complies with the requirements of laws and regulations such as national building construction codes. 物业服务过程主要涉及市场保安、保洁、消防安全、设施维护等。
The property service process mainly involves market security, cleaning, fire safety, facility maintenance, etc. 汽车服务流程：客户签约—整车交付—售后服务—维修—零配件供应—客户反馈
Automobile service process: customer signing - vehicle delivery - after-sales service - maintenance - spare parts supply - customer feedback 特殊过程：售后服务、维修
Special process: after-sales service, maintenance 控制方法：a)确保及时快速接待客户；b)准确判断和诊断故障：c)在约定期限内，按照工艺要求实施修理项目；d)向用户保证维修质量；解释维修项目并回答用户提问；e)定期用户回访，提高客户满意度。
Control methods: a) ensure timely and rapid reception of customers; b) Accurately judge and diagnose faults: c) Implement repair projects in accordance with process requirements within the agreed period; d) To ensure the quality of maintenance to the user; Explain repair items and answer user questions; e) Regular user return visits to improve customer satisfaction. | 1、负责房地产开发、市场管理、物业管理（含保安、保洁等）以及集团所有管理标准和工作标准的编制和管理工作；
1. Responsible for the preparation and management of real estate development, market management, property management (including security, cleaning, etc.) and all management standards and work standards of the group; 2、负责集团各类商场、项目公司的现场监督检查和审计考核工作。
2. Responsible for the on-site supervision, inspection and audit assessment of various shopping malls and project companies of the group. 3、负责汽车4S连锁店的标准化服务建设、现场监督检查和审计考核工作。
3. Responsible for the standardized service construction, on-site supervision and inspection and audit assessment of automobile 4S chain stores. | 重要环境因素：建筑废弃物、施工噪声、施工扬尘、市场音响噪声、包装垃圾等。
Important environmental factors: construction waste, construction noise, construction dust, market acoustic noise, packaging waste, etc. 主要控制方法：建筑废弃物分类存放便于回收利用；降低机械噪声和避开时间高峰；封闭作业降低施工扬尘；加强电器和漏电装置的维护；音响噪声采取适当的分贝控制；包装垃圾分类回收和处理。
Main control methods: classified storage of construction waste for easy recycling; Reduce mechanical noise and avoid time peaks; Closed operation to reduce construction dust; Strengthen the maintenance of electrical appliances and leakage devices; Acoustic noise is controlled in appropriate decibels; Packaging waste sorting and recycling. 重要环境因素：汽车维修过程中产生的有害固废（含油废零件、抹布等）、喷漆和钣金焊接时产生的废气造成对大气的污染；汽油、油漆等易燃易爆物品潜在的火灾事故。
Important environmental factors: harmful solid waste (oily waste parts, rags, etc.) generated in the process of automobile maintenance, exhaust gas generated during painting and sheet metal welding, causing pollution to the atmosphere; Potential fire accidents with flammable and explosive materials such as gasoline and paint. 主要控制方法：维修过程中产生的危废应分类收集，交由资质的单位回收或处置；喷漆和钣金焊接时应要求在专业的喷漆房，喷漆房应封闭并安装排风净化装置；汽油、油漆等易燃易爆物品应与有专门仓库存放，配置灭火器材。
Main control methods: hazardous waste generated in the maintenance process should be collected separately and handed over to qualified units for recycling or disposal; When painting and sheet metal welding, it should be required to be in a professional paint spray room, and the paint spray room should be closed and installed with an exhaust air purification device; Gasoline, paint and other flammable and explosive materials should be stored in a special warehouse and equipped with fire extinguishing equipment. | 重要危险源：洗车房漏电、修理电气时触电事故；试驾交通安全造成人身伤亡；喷漆废气对身体造成的伤害；潜在汽油等易燃物品造成的火灾事故。
Important sources of danger: leakage in the car wash, electric shock accidents during electrical repairs; test drive traffic safety resulting in personal injury or death; Damage to the body caused by spray paint exhaust gases; Potential fire accidents caused by flammable items such as gasoline. 主要控制方法：穿戴绝缘防护用品，严禁电线老化或裸露；试驾应由专业人员进行，在规定的场地进行；喷漆或焊接时应佩戴防护用品，减少作业时间等措施；汽油、油漆等易燃易爆物品应与有专门仓库存放，配置灭火器材。
Main control methods: wear insulating protective equipment, and it is strictly forbidden to age or expose wires; The test drive should be carried out by a professional and at a specified venue; Protective equipment should be worn when painting or welding, reducing working time and other measures; Gasoline, paint and other flammable and explosive materials should be stored in a special warehouse and equipped with fire extinguishing equipment. |
2012.09-至今
2012.09-present | 赛瑞认证有限公司
Sailry Certification Co., Ltd | 审核员
Auditors | 主要从事质量、环境、职业健康安全管理体系审核工作
Mainly engaged in quality, environment, occupational health and safety management system audit | 体系审核
System audit | 环境因素：潜在火灾及爆炸。控制方法：1、对员工加强消防宣传教育培训工作；2、定期进行消防演习；3、加强巡查，消除火灾隐患；4、制定制度，规范操作。
Environmental factors: potential fires and explosions. Control methods: 1. Strengthen fire protection publicity, education and training for employees; 2. Conduct regular fire drills; 3. Strengthen inspections to eliminate fire hazards; 4. Formulate systems and standardize operations. 四、环境因素：办公危废的排放。控制方法：1、设置暂存场所；2、与具有合法资质的单位签订合同；3、严格按照环保法规进行贮存和转运。
4. Environmental factors: the discharge of office hazardous waste. Control method: 1. Set up a temporary storage place; 2. Sign a contract with a unit with legal qualifications; 3. Storage and transshipment in strict accordance with environmental protection regulations. | 一、重大危险源：触电。控制方法：特种岗位人员必须持证上岗，规范操作，进行安全教育，提高安全意识，做好巡查。
1. Major hazard source: electric shock. Control method: Personnel in special positions must be certified to work, standardize operations, carry out safety education, improve safety awareness, and do a good job of inspection. 二、重大危险源：潜在火灾及爆炸。控制方法：1、参加消防宣传教育培训工作；2、定期进行消防演习；3、加强巡查，消除火灾隐患；4、制定制度，规范操作。
2. Major hazards: potential fire and explosion. Control methods: 1. Participate in fire protection publicity, education and training; 2. Conduct regular fire drills; 3. Strengthen inspections to eliminate fire hazards; 4. Formulate systems and standardize operations. |
